Telkom Mobile apologise with 2GB TM data :)

RyanPCMR

RyanPCMR

Expert Member
Joined
Jul 22, 2012
Messages
4,320
Reaction score
467
Location
ANC dictatorship South Africa
Today, I received an unexpected message from TM saying that my account has been loaded with 2GB free Telkom Mobile data, that will expire in 5 days time. An hour later a follow-up sms states that they are aware that I may have been impacted by a technical problem on Telkom's mobile network yesterday and that they apologise for any inconvenience caused. It again states about the free 2GB Telkom Mobile data bundle allocated to my number. ;)

Sorry, but I have to just report on this good service received from a company in SA. Thank you, Telkom Mobile! It was an unexpected and very welcome surprise for me. Keep up the good work! :)
 
When this happened to MTN they basically told their customers to stuff off.
 
Very nice gesture from Telkom. :)
 
If give them 2GB of data will they come fix the congested tower here in Douglasdale?
 
Got the 2GB of data on all 4 of my Telkom simcards....

First SMS saying the 2GB has been loaded and second saying the apologize for the inconvenience cause by the downtime....

Pretty cool. :D I wasn't even affected... :p
 
Last edited:
Nothing over here, but I didn't have any down time. Great move by Telkom Mobile.
 
I had down time twice this week and got 2gig data. 1gig and 1gig, I thought some random stranger gave me the first 1gig cause it just showed "your account has been loaded with 1gig data" and then this morning I got another 1gig with a better sms, the down time wasn't mentioned though.
 
I got 1 GB two days ago. Instead of being grateful let me complain and say why couldn't I get 2GB's haha. Jokes, Telkom Mobile is awesome.
 
I'm a bit conflicted. I didn't experience a down time and got 1GB free. Nice. Bad thing know that I test it I see that my usage go off my standard monthly bundle. Seeing that it is still early in the month I have a lot of data left off my bundle so would not be able to utilize this extra 1GB before expiry on the 11th. Also almost started watching YouTube as I'm not on my WiFi today so would have burned my data bundle and realised that to late and then would have no data after the 11th.... So be warned.
 
Akasha said:
I had down time twice this week and got 2gig data. 1gig and 1gig, I thought some random stranger gave me the first 1gig cause it just showed "your account has been loaded with 1gig data" and then this morning I got another 1gig with a better sms, the down time wasn't mentioned though.
Click to expand...

All these gigs makes me giggle :p
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X