Telkom Online Bill Alert

[louisp]

I've been checking my bills online for the past year or so.

Didn't have too many problems.

Everytime they load a new bill I receive an e-mail notifying me of the update.

Tonight I got one such e-mail. Was a bit surprised as my latest bill was only recently loaded aswell. The account number also looked a bit funny but the amount was very low.

Log in... and alas, account number in mail and mine does not match.

THEY SEND ME SOMEONE ELSES ALERT??

The funny side is, I'm not even gonna try and help them correct it, they might just start messing up my real account.

Am a bit scarednow, as I'm in the process of applying for ADSL192

 

[ic]

Perhaps they closed your original account when you applied for HomeDSL192...

 

[guest2013-1]

ic, i doubt that, when you apply for ADSL it's only another service added onto your current account.

 

[ic]

I know - a small thing called jest ...

 

[guest2013-1]

jest = boobs?

 

[louisp]

Nope, didn't close my account.

M best guess is, someone changed their e-mail adress incorrectly?

 

[caroper]

I nolonger trust the online account this month I know that I owe over R1000 but this is what the online account says:

Dear Online bill Customer
Telkom Online Bill Alert : Please be advised that your account, ************, is now available for viewing and balance is R0 as at 2005-02-18 00:00:00. Logon to https://ebpp.telkom.co.za to view this account online

 

[Lourens]

Did you ever phoned 10210 to check you account balance?

 

[ic]

Did you ever phoned 10210 to check you account balance?

I have many many many times, just give me your telephone number & will tell you what your last payment was & when & whether you have defaulted on the last payment......

 

[guest2013-1]

e.t phone home, bet you he will use skype if he was in south africa....

 

[ic]

telkomonopoly latency alone would kill that skype convo before ET could power up that finger-device...