Geoff.D
Honorary Master
Anyone aware of DNS server failures on the ADSL network today?
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Telkom/Openserve DNS Issues Today 2018-06-26
- Thread starter Geoff.D
- Start date
Geoff.D
Honorary Master
Guess I have to accept that it is local to our area only ......
No idea, I use cloudflare & google dns servers. Had too many issues with the telkom ones before.
Geoff.D
Honorary Master
Thanks for the response ----- Having this issue with Telkom call centre at the moment ---- Can't scratch this itch too much because I am using a very very old router and Telkom can't find any references in their system to this router -----
Thanks for the response ----- Having this issue with Telkom call centre at the moment ---- Can't scratch this itch too much because I am using a very very old router and Telkom can't find any references in their system to this router -----
Why do they need to know what router you're using? Just go into your settings and change the DNS to 1.1.1.1. Also, routers can start to give issues or perform suboptimally over long periods of time. Maybe upgrade to something current.
Yeah I use 1.1.1.1 as primary & 8.8.8.8 as secondary
Geoff.D
Honorary Master
Ja that irritated me no end when I contacted Telkom. Their call centre personnel are the same as all call centres ... they all read from the same hymn sheet.
The customer is wrong ta da
His router is faulty/ wrongly configured
His PC or laptop is wrong ta da ...
He is using a non compatible browser ta da ....
So nag him to death about irrelevant information ta da ....
Maybe he will go away .....
Could have sworn I had got through to the DStv Now helpdesk .......
This time the hymn sheet was correct it was a Win 10 issue ... damn!
Never mind, I found the problem, although I don't know why it happened.
The order in which WIN 10 use the DNS servers was wrong ......
Fixed that and back to normal again, but have changed the router settings anyway.
The customer is wrong ta da
His router is faulty/ wrongly configured
His PC or laptop is wrong ta da ...
He is using a non compatible browser ta da ....
So nag him to death about irrelevant information ta da ....
Maybe he will go away .....
Could have sworn I had got through to the DStv Now helpdesk .......
This time the hymn sheet was correct it was a Win 10 issue ... damn!
Never mind, I found the problem, although I don't know why it happened.
The order in which WIN 10 use the DNS servers was wrong ......
Fixed that and back to normal again, but have changed the router settings anyway.
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