Telkom/Openserve Fibre Sucks

Hemi300c

Honorary Master
Joined
Dec 15, 2009
Messages
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Location
PTA East
I am on a 20Mbps contract. 100Gb and "free after 12pm-7am"
Lately the following is happening:-
1) The D/L speed is totally random from 19.90Mbps to .06Mbps
2) The ping goes from 6 -3001
3) The U/P speed from 9.3Mbps - .04Mbps
4) My Cell phone constantly switches to mobile because the 3g is better than my fibre connection - yes it's a laugh isn't it.:mad:
The data is being used after midnight
I have to constantly reset my cr@py Telkom Aztech router

I'm sick of this and try put a complaint online and no success. I refuse to phone because I haven't the time to get no answer or shunted from pillar to post.

I was offered the line instead of Adsl because there is a pole and it was new in the area. I then upgraded over the phone and I have never agreed to or signed a 24mth contract, last time I phoned to complain they said I was on contract but this is BS as I have never agreed to and never will take a 24mth contract especially with them.

I think my 2yr is almost up though anyhow and I just want to forewarn anyone thinking Fibre is stable and trustworthy - it's not it's as random and trustworthy as Adsl with the only benefit being lightening isn't a risk.

Anyone else in Faerie Glen Pretoria suffering at the hands of Telkom/Openserve?
 
Does the change in download and upload happen during random intervals or is it consistent during a specific time of the day?

I think that there might be over subscription in your area with regards to the service and Telkom will need to upgrade the capacity. Let's hear what the rest of the Mybb community has to say.
 
Does the change in download and upload happen during random intervals or is it consistent during a specific time of the day?

I think that there might be over subscription in your area with regards to the service and Telkom will need to upgrade the capacity. Let's hear what the rest of the Mybb community has to say.

Various times but mostly evening and after midnight
 
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