Telkom Router - PLEASE HELP!

[general_koffi]

Alright.

I was trying to input new account details into my Telkom Marconi router. You then have to reboot the thing. During the reboot process, I think it hanged... It stayed on the "saving and rebooting - please wait" screen forever. I waited like fifteen minutes and then decided to turn it off.

Now when I turn it back on, it doesn't sync. The ethernet ports still all work and it still works as a LAN hub, but the internet connection doesn't work and I can't evn ping the router's IP, leave alone access the HTML interface.

Anyone know how I might fix it? Telkom have said they'll replace it, but if it can be fixed...

Thanks.

 

[krycor]

Try a reset, its a little hole with a button at the back or underneath. press for 10 secs

 

[general_koffi]

I've tried that...

 

[|tera|]

These routers only have a lifespan of a few months anyways, I've replaced two in a year and a half, just take it to the telkom shop, they might even give you a newer version, I bet it's the four port ethernet broadband one you have right? you could try and reset it for longer than 10 seconds, try a minute and make sure it's reset, telkom routers = hell on earth, get yourself a billion if you can, I'm switching as soon as I've got spare cash.

 

[krycor]

well if that don't work then best bet is to get it swopped out and change your isp pwd.

My friends d-link router crashed during a firmware upgrade last night and it was as dead as a dodo... But i managed to install the firmware and now its working again

 

[cozinsky]

The answer is simple. It is stuffed! I had to exhange two Marconi routers with exactly the same problem. Telkom does not even give them out anymore. You will get a whole new router. So rush down to Telkom. Even Telkom realised the Marconi routers are crap!

 

[general_koffi]

I did rush down to Telkom, and they replaced it.

Too bad it's another Marconi one. <_<

Well, at least I know they'll replace it if the same thing happens again.