Hi Guys,
Just a few ponters on the self-installation option of your ADSL line:
..to be continued.
Just a few ponters on the self-installation option of your ADSL line:
- Get confirmation beforehand that it is available in your area
- Order the service and opt for the self-installation
- Go to a Telkom Direct office and get confirmation that it states 'customer requested self-installation option' on the system
- Get the accounts department to confirm to you on the telephone (record this conversation) that you won't be charged the R404 installation fee
- Get yourself an ADSL modem that will suit your needs.
- Get the ADSL microfilters (You need one for every standard telephone device that will be connected to the line)
- Wait two months for a port to be allocated to you.
- Try and reach the local department who is responsible for the physical installation/transfer, to get a date booked for your installation.
- After nothing happened on the installation date, start to call them every hour until it is done.
- Sign up with the ISP of your choice (NOT TELKOM INTERNET!!)
- Set your ADSL modem up with the username guest@telkomsa and password guest and verify the line at http://www.telkom.co.za/verifyadsl
- Set up your ADSL modem with the details of the account that your ISP allocated to you.
- You should now have access after 30 minutes.
- Wait for some stupid Telkom idiot to screw up your POTS service on the line by connecting the wires the wrong way around.
- Wait for your latest account which will indicate that Telkom indeed charged you for doing the installation yourself.
..to be continued.
