Telkom Senior Contact

[fixx]

Heya ppl

I need to contact a senior person in Telkom regarding my exchange. It has been up and down since I got my line and it now has been down for 5 days.

Telkom knows about the problem and say "We are wekking to fix it" which is not good enough.

I need to speak to someone who can get things done, so if anyone can help me please pm me or post here.

Thanks

 

[marine1]

Best of luck man I tried to get my line fixed for 6 months in the end I moved house, was easier

 

[Mr.Jax]

If you haven't already, you could try to send an email to [email protected] quoting your fault reference number, asking to escalate the fault.
Sending the same e-mail repeatedly to that address seems to help
Then, If you're lucky, you should get a phone call from customer care.

 

[GTAMCN]

Then, If you're lucky, you should get a phone call from customer care.

damn so it will never happen with me. LOl

 

[marine1]

If you haven't already, you could try to send an email to [email protected] quoting your fault reference number, asking to escalate the fault.
Sending the same e-mail repeatedly to that address seems to help
Then, If you're lucky, you should get a phone call from customer care.

Bwahahah yeah that will help.....NOT!!!
Ben there tried that

 

[Mr.Jax]

LOL (careful wording on my side )

No seriously, sometimes it really works. Sometimes you even get two phone calls, especially if you spammed the email a bit; looks like there are a couple of recipients behind that mailbox.

But alas, that does not gaurantee a solution to your line fault.