Telkom Service

[The-One]

For once i got great service from Telkom, i applied for adsl once again and they contacted me and confiremd my details and said they will give me a call the next day which they did, to give me my ref no and was told i will be contacted moday which is today to be given a date of installation and once again they phoned me with great suprise i have no idea what is going on but hey im not complaining at all

 

[kaspaas]

Decent service would have been if they called not with a ref number but to tell you the ADSL has been installed.

 

[spiderz]

Telkom and service in the same sentence... never thought i heard that

 

[Peppercorns]

Well it seems i'm having the opposite experience

About a month ago, i ordered my adsl line, a week later i foned them cause i hadn't got my reference number yet. Anyway they told me i had not ordered a line from them, so i had to start the whole prcedure again. I told them it was very urgent and they said they would mark it as "esculated" for immediate installation.

Once again, a week later i fone "oh, it seems we forgot to esculate the order"..... stupid bunch of fools...

Aparently the new waiting time from once ordering a line is 6-8 weeks

 

[dabouncer]

Its amazing what happens when u are polite and "slow" with the operator and sound very calm. Being tense and demanding is a no no.

 

[Nokkie]

a n o n o

 

[noxibox]

Its amazing what happens when u are polite and "slow" with the operator and sound very calm. Being tense and demanding is a no no.

Yeah, you don't want to spook them

 

[noxibox]

Telkom and service in the same sentence... never thought i heard that

It was mooted to replace military intelligence as the example of an oxymoron.

 

[Nokkie]

funny thing when i phone with my cellc number to vodacom the number doesn't dail why is that? it only works with vodacom subscribers and home numbers?

 

[Peppercorns]

@ Aspersie

I would just call that "Eliminating the competition"