Telkom Stats and Cap

[dlk001]

Hi Guys,

Has anyone experienced this? Will Telkom charge me for "Total Blended Data Exceeding Cap - 12.28GB"?

ADSL usage report

Blended Usage
Total Blended Data Allocated (Default Package) - 5.00GB
Total TopUp Purchased - 0.00GB
Total Blended Data Exceeding Cap - 12.28GB
Total Blended Data (Exceeding Cap + TopUp Included) - 17.28GB
Uploaded - 734MB or [0.71GB]
Downloaded - 16.56GB
Combined Total Used - 17.28GB
Percentage Used - 345.64%
Remaining Blended Data - 0Bytes or [0.00GB]
Status - Capped

Local Usage
Total Local Data Allocated (Default Package) - 30.00GB
Uploaded - 228MB or [0.22GB]
Downloaded - 12.69GB
Combined Total Used - 12.91GB
Percentage Used - 43.05%
Remaining Local Data - 17.08GB
Status - You have not exceeded your package's default allocated local data.

Please note billing for local usage will commence only once allocated local data is exceeded. Refer to www.telkomsa.net for per GByte charges.

 

[mith]

Hi Guys,

Has anyone experienced this? Will Telkom charge me for "Total Blended Data Exceeding Cap - 12.28GB"?

They wont charge you. I Did the same thing a couple of months ago and I got a clarified response that they cant charge me cause I was meant to have been capped once I reached my limit.

 

[dlk001]

They wont charge you. I Did the same thing a couple of months ago and I got a clarified response that they cant charge me cause I was meant to have been capped once I reached my limit.

Thanks mate. Even though their stats say I'm capped, the line is still uncapped on Blended Usage.

 

[mith]

Thanks mate. Even though their stats say I'm capped, the line is still uncapped on Blended Usage.

happy to help. If you over you allocated local amount..they WILL charge you., but on blended they cant
fyi
http://mybroadband.co.za/vb/showthread.php?222278-Telkom-screw-up..