Telkom techs breaking wires to create work?

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bboy

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Outside my house there is one of those little telkom poles that sticks out the ground, all it has in it is "join connections", now since I've moved in just under a year ago my line has been down a good eight times already. Now when the techy comes I've watched in detail the work they do. I notice of the million wires in there they will pull/move/shake/twist half of them to find mine, you can see the connections coming out etc etc, then they fix mine and only mine!
Its like they get all rough with it cause they know there will be work there in a few days.
Now saturday i see one of these turd heads working at the pole, I come back home saturday night and my line is once again dead, half synching, always the case when half my pair has been pulled out.
Between me and my neighbours this has been happening every other month for the last year. Eventually the whole thing was such a mess they got contractors to come and dig up the pole, put a new one it and redo every single connection, it was nice and neat for the last two months, but now that these techs have been cutting/pulling/connecting like crazy its a mess again.
Who do you complain to?
 
I don't even want to think about this because it just *****s me off so much! :mad:

Is there not some number that you can phone to speak to some kind of management?
 
I doubt it's on purpose, more likely the techs just don't know wtf they're doing?
 
Dude the just cut wires to get to your wire! That obviously is going to affect someone else
 
Not to me, but don't these guys contract to telkom?
 
bboy said:
Dude the just cut wires to get to your wire! That obviously is going to affect someone else
Click to expand...

Yeah okay that's obviously a different story then. Maybe their crime unit can bust them.
 
I had words with the one tech, my line went down, i peeked outside and this fool was there packing his bags ready to leave, went outside explained the work he has done has caused my line to go down, he said he would not touch it without a log/work number or something.
 
Ah great days... back in a previous life at BT in the UK a network engineer was called to move a bunch of kit from one cabinet to another. He proceeded to cut all the connectors (big D connectors) off all the boxes so it was easier to unthread them... he cheerfully explained that it would now take all weekend (on overtime) to complete the job. Standard Operating Procedure the world over...
 
I don't understand how a large company like Telkom can employ such useless people into a position that they have no clue how to fill.

They may ass well employ a Dust Man as a network engineer, no w8 that what Telkom already do.

If you want proof call 0800 375 375 - they suppose to be ADSL Support Technicians BTW.
Try ask anyone there what Exchange/ADSL 2+ or any common acronym means or is - its a joke.
 
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Its the two indian techs who like to "mistakenly break "things.
Luckily the friendly black guy game around now, fixed it all up, but still said there was some noise on the line, so came into my yard to get up the pole at the back, as i was handing him his equipment and bumped into a cactus and got like a million little pins in my leg, u can't even see the damn things. So sitting in the 38 degree heat trying to pick these pins out my leg i decided i may as well put the pool pump on and then when i get home i can have a nice swim, so flick switch but what i didnt see where the 30+ bees having a drink on my creepys pipe, so 30+ pissed bees fly into the air, i make a break for it with my sandpaper pants(thorns still stuck in them rubbing onto me) , eish.. well at least its fixed.
 
bboy said:
Luckily the friendly black guy game around now, fixed it all up, but still said there was some noise on the line, so came into my yard to get up the pole at the back, as i was handing him his equipment and bumped into a cactus and got like a million little pins in my leg, u can't even see the damn things. So sitting in the 38 degree heat trying to pick these pins out my leg i decided i may as well put the pool pump on and then when i get home i can have a nice swim, so flick switch but what i didnt see where the 30+ bees having a drink on my creepys pipe, so 30+ pissed bees fly into the air, i make a break for it with my sandpaper pants(thorns still stuck in them rubbing onto me) , eish.. well at least its fixed.
Click to expand...

ROFLMAO!!!!
 
fragtion said:
Maybe is the key word... In Telkom-land it really means: Probably not - or rather, in more modern English: it's probably not worth your time even bothering.
Click to expand...

Not really... the crime line is not manned by Telkom staff but by an Audit company (KPMG ?). They report to the Telkom Board via the Audit Committee, so it is not possible to sweep issues (LIKE THIS*) under the carpet.



*am not saying others cannot be done!
 
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