Nice shilling...
Now ask your Cool Ideas mates to provide me with that 25Mbps uncapped deal using Openserve's Fibre as only OS have Fibre in the area. I also want to retain my existing landline number and mailbox.
You also make a huge assumption about the AUP... what are the limits before it kicks in?
PS. You say it is uncapped and unshaped... is that very specifically mentioned in their fine print? Absolutely nothing about network issues beyond their control, etc? 25Mbps 24/7, full taps?
I love the assumption of intent and the BS word "shilling". It's an example, relax. They're not my mates. I do intend to try them as soon as my fibre is up and running, which is why I think of them first.
Here's my opinion: Telkom's offering sucks, don't sign up with them. Don't sign a 24 month contract because once you do, you're stuck for 2 years and lose control. Leverage the open access you get to choose any company that runs on the network available to you. If and when you hit issues, move to another ISP, rather than bemoaning the one you have for two years because you're stuck. Increasing competition helps customers, so don't give your business to the enormous monopoly unless you absolutely really have to. Try not to go for a mickey-mouse operation, but also don't go for the monsters because you'll never register on their radar. You're a tiny blip, just pay the money, eh?
I'm focused on companies that provide on Metrofibre because that's the network we're getting in my area. If you have the numbers for why Telkom's pricier 24-month contract is the way to go, please post them. I seriously don't care about being right, I care only that we end up with the right answer.
My Telkom story:
When we moved into this house I tried setting up ADSL on a 3-month free modem, trial special with Telkom. The Telkom tech who came out was awesome. I gave him an immediate compliment on HelloPeter. Then the fun started.
Their ISP wasn't able to connect us so I got an Afrihost account set up in about 30 minutes, while I kept trying to sort out the Telkom ISP. We tried everything. I tried, my wife tried and she finally lost it and told them to cancel. At just under 3 months we cancelled because they never managed to set up the account in all that time (again, line was fine, but ISP never was). Multiple (many) 40-minute phone calls, never once got us working. Once we did cancel, they cancelled the line and not the ISP (unbeknowst to us) and repeatedly tried to get us to pay for it. We finally got them to realise what had happened and cancel it properly, only to have it spontaneously wake up again about a year later. Yet another visit to the Telkom shop, yet another round of discussions to try get them to stop billing us. So 2 years of BS for a service they never provided (specifically, the ISP part). I will never deal with them again, and I'd rather deal with any smaller ISP because they don't take 40 minutes to answer the phone and then tell you that it's working when it isn't.
Many of the individuals were awesome to deal with. The greater aggregated service level was a nightmare. Don't do it, save yourself. What pricing, 24-month lock-in fun could Telkom provide to make up for that horror?
(Um, full disclosure: currently using Telkom mobile's 3G, which has worked fine and no issues. But that predates the ADSL horror.)
