Telkom Uncapped Fibre - Usage query

badtrev

Senior Member
Joined
Oct 6, 2009
Messages
830
I'm on the Telkom Uncapped/Unlimited Home 20 meg package - recently upgraded from 10meg. So my query for anyone on a Telkom uncapped fibre package is has the customer portal changed at all recently. There used to be a social media gauge as well as a a Mobile Usage tab. But now it's just what's on this image. Has the mobile data been removed? Or do I need to activate the mobile data again? And has the FUP also changed or does anyone know what the first level is? Thanks.

telkom1.png
 

WesleyDB

Senior Member
Joined
Jan 10, 2020
Messages
610
I'm on the Telkom Uncapped/Unlimited Home 20 meg package - recently upgraded from 10meg. So my query for anyone on a Telkom uncapped fibre package is has the customer portal changed at all recently. There used to be a social media gauge as well as a a Mobile Usage tab. But now it's just what's on this image. Has the mobile data been removed? Or do I need to activate the mobile data again? And has the FUP also changed or does anyone know what the first level is? Thanks.

View attachment 826225
Noticed the same thing. I noticed it after the lockdown started. Was hoping they suspended FUP for the duration of the lockdown.
 
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