Telkom Uncapped Fibre - Usage query

[badtrev]

I'm on the Telkom Uncapped/Unlimited Home 20 meg package - recently upgraded from 10meg. So my query for anyone on a Telkom uncapped fibre package is has the customer portal changed at all recently. There used to be a social media gauge as well as a a Mobile Usage tab. But now it's just what's on this image. Has the mobile data been removed? Or do I need to activate the mobile data again? And has the FUP also changed or does anyone know what the first level is? Thanks.

 

[WesleyDB]

I'm on the Telkom Uncapped/Unlimited Home 20 meg package - recently upgraded from 10meg. So my query for anyone on a Telkom uncapped fibre package is has the customer portal changed at all recently. There used to be a social media gauge as well as a a Mobile Usage tab. But now it's just what's on this image. Has the mobile data been removed? Or do I need to activate the mobile data again? And has the FUP also changed or does anyone know what the first level is? Thanks.

View attachment 826225

Noticed the same thing. I noticed it after the lockdown started. Was hoping they suspended FUP for the duration of the lockdown.

 

[ponder]

My mobile usage is still there.
I've never had a social media tab?

 

[badtrev]

My mobile usage is still there.
I've never had a social media tab?

It wasn't a tab, just another one of those circles that showed usage.

 

[ponder]

It wasn't a tab, just another one of those circles that showed usage.

Never had one of those either.

 

[ranger]

Social was only ever for Softcap accounts.

 

[badtrev]

Social was only ever for Softcap accounts.

Maybe it just stayed after I changed from the capped account to uncapped.