Telkom Whoes

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Martino

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Hi

Thought the ada's will draw attention, which I don't get from Telkom.

16 August, phone line dies, ADSL still ok. 18 August, report faulty phone line. 19 August ADSL dead, my number is now completely different = crossed line (011) 433 xxxx is now (011) 680 xxxx. 20 August another funny number connected to my house, ADSL still dead. 21 August = everything is now dead !!!!!!

Well, MANY calls to 10212 later, MANY fault reports via the Telkom web site : today is 30 August = everything still dead, no calls, no SMS's, no e-mails !!!

Sorreee Sih, Telkom apohlohgiseees for dee eenconveeneeeince ! Weeee ah weking on de prohblim !

Any other ideas from aynone ? Who in Telkom can I call directly to resolve this ? I am climbing the walls ! Neotel not active in our suburb yet, else......:mad:
 
My connection went down for nearly 2 days last week. Spent 20 minutes on the phone waiting for Telkom support. According to my ISP the interchange had gone down. The lady who answered although pleasant spoke so fast and with such a thick accent I could barely understand her :o. I had to reiterate 2 or 3 times about the interchange being the problem before realised she'd made a mistake and it was infact the interchange. I still have intermittent problems with the connection :mad:

Just thought I'd share my own personal Telkom misery :(
 
Martino, did you call 0800375375 to report it and did you get a reference number. No amount of emailing, reporting it on the web or phoning any weird numbers will help your cause. You have to call 375375.
 
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