Telkom will win the battles it picks

about 3 weeks ago I spent 2 hours, without any success, on the phone trying to get ADSL support. I got through the next day after 1.5 hours. The idiot on the other side said that there was nothing wrong with my line and that the problem was on my side. Later that day, Telkom announces that they had a problem. So much for their support.
They can burn.
All I need is an alternative and I am off
 
This person that wrote the article sounds like she's been paid well to write all that plastic dribble...
 
The reality of it all is that Telkom has burnt South Africa on a whole for far to long, and that is why it is moving into the rest of Africa for alternative revenue sources. A lot of people are looking for an alternative, purely because of the past. You cant go and paint a broken wall and expect that everything is going to be ok. Telkom is rotten to the core.

Every time I have dealt with Telkom, I have had problems. It took me four months to get my line canceled, and I'm not prepared to go through that again.

Anyway, just my thoughts!
 
My name is Wag "wait" and I wait for Neotel to cover the area where I'm living. Even if their prices is higher than telkom's I wil still join them. Fark Telkom
 
This person that wrote the article sounds like she's been paid well to write all that plastic dribble...

My thoughts exactly. Its reads like a bloody promotional article for them. The author should be ashamed:(
 
A clear PR piece and Telkom is absolute rubbish hopefully neo-tel can make inroads into their market share
 
hopefully neo-tel can make inroads into their market share
Not for a while, there is still a large difference in sheer scale/size.

For every Neotel employee, Telkom have 25, so unless Neotel have perfected cloning/droid technology they're going to be a much smaller operation for some time, even if one assumes the average Neotel employee is noticably sharper/more efficient than their Telkom counterpart.
 
...mean that consumers can't shout "monopoly" at the drop of a hat any longer.

Not much thought has gone into this article, and it seems more like a blog (which is usually synonymous with personal B.S). Has this person even considered how many of Telkom's customers even have the choice to move over to the "competition", I'd like to see how low that % is, I don't know anyone who has Neotell as an option. Not to mention how Telkom uses this huge percentage of customers to it's advantage, though in such a way it should backfire eventually.

I didn't read it all but when I got to him quoting Telkom's PR to continue his sentence I couldn't help feeling it was all more of an advertorial than anything else and closed it.
 
There are roughly 400k ADSL users in South Africa, I'd wager that 300k of those users don't want a telephone line but are forced to have it. Once Neotel has decent coverage and can provide ADSL, Telkom will lose 300k customers over night.
 
There are roughly 400k ADSL users in South Africa, I'd wager that 300k of those users don't want a telephone line but are forced to have it. Once Neotel has decent coverage and can provide ADSL, Telkom will lose 300k customers over night.

+1

I will be one of those 300 000 people. What we really need is a true fixed line competitor to Telkom. None of this wireless stuff. Another company that I can get my ADSL/fibre or whatever line...
 
Till Neotel gets truly national we will still be using Telkom or other alternative providers. Thats what makes Altech's court case so important. So ICASA give the WANS licenses so that we can drop Telkom asap!

Reuben September live on a different planet than us. He doesnt know whats going on in his own company and the bad Telkom has. To his defence, if I get paid R36 mil a year I prob wouldnt have gave a $%#$ about the normal people.:)
 
There are roughly 400k ADSL users in South Africa, I'd wager that 300k of those users don't want a telephone line but are forced to have it. Once Neotel has decent coverage and can provide ADSL, Telkom will lose 300k customers over night.

This is what grates my carrot the most!! I have to pay two rentals every month for the same f-ing piece of copper, and they wont let me nto rent the one only!! What kind of cr4p is that...
 
Take phone services, as an example. For all the hype surrounding Neotel's consumer launch earlier this year, the country's first "converged operator" has only managed to sign up a few thousand subscribers.

The people who currently have and use telephones at home aren't really all that interested in changing, especially since most of them probably believe this would entail changing their telephone number.

Neotel need to aggressively advertise their cheaper pricing and demonstrate how easy it is to port your existing number. That's the only way they'll move the people to their phone product that don't know any better, or assume Neotel is another name for Telkom.

On a more important note (well, for me anyways) Neotel should be rolling out FTTX ASAFP and targeting the hundreds of thousands of broadband consumers as their primary focus. If someone happens to want a telephone service too, bully for them, they can provide it, but currently Telkom dominates that market due to getting there first and people's general apathy to change what's currently working.
So Neotel should capture the broadband market (where Telkom is currently also leading) but where the subscribers are unhappy and aware enough of technologies to change at the first chance of a decent fixed line alternative.
 
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...even if one assumes the average Neotel employee is noticably sharper/more efficient than their Telkom counterpart.

HaHAHA where do you think Neotel hired their staff from?? Is there some factory in SA that churns out thinkers or skills that no one knows of???

They poached most of their staff from existing operators (Telkom included) and then imported some from India.
 
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