Now due to the recent survey by Markinor (?!?), due to some of the questions that were asked I am very concerned in the 'solutions' that Telkom is considering - please note this is speculative.
One of the questions basically asked was whether or not I would be happy if Telkom cut off completely a capped user - no local or international access. I would suppose the idea behind this 'solution' is that capped users would either buy more bandwidth or no longer congest the local network, which I am beginning to note its degrading in performance (most likely due to new users being crammed onto the network without the network being upgraded to cater)
The other train of thought in proving a 'solution' goes around making options to buy bandwidth according to use, or prepay for a certain amount per month or the final option was to order a certain amount based on users requirments per month (basically you order 10 gigs this month, then 12 next and say 8 ect ect) - These options would seem to indicate that Telkom has not intention of favouring customers but instead make a more flexible method of buying more bandwidth.
In conclusion I found the survey disturbing and a very disheartening insight into the apparent workings of a monopolising structure - in short I found the survey less intrested in the customers but more intrested in how bad the backlash would be if Telkom implemented the proposed 'solutions' - I suppose the fact Telkom is concerned about backlash is a slightly positive indication, as normally Telkom would announce the 'solutions' without customer input into these 'solutions'.
Comments ?
One of the questions basically asked was whether or not I would be happy if Telkom cut off completely a capped user - no local or international access. I would suppose the idea behind this 'solution' is that capped users would either buy more bandwidth or no longer congest the local network, which I am beginning to note its degrading in performance (most likely due to new users being crammed onto the network without the network being upgraded to cater)
The other train of thought in proving a 'solution' goes around making options to buy bandwidth according to use, or prepay for a certain amount per month or the final option was to order a certain amount based on users requirments per month (basically you order 10 gigs this month, then 12 next and say 8 ect ect) - These options would seem to indicate that Telkom has not intention of favouring customers but instead make a more flexible method of buying more bandwidth.
In conclusion I found the survey disturbing and a very disheartening insight into the apparent workings of a monopolising structure - in short I found the survey less intrested in the customers but more intrested in how bad the backlash would be if Telkom implemented the proposed 'solutions' - I suppose the fact Telkom is concerned about backlash is a slightly positive indication, as normally Telkom would announce the 'solutions' without customer input into these 'solutions'.
Comments ?
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