TelkomSA SMTP Issue

F

FlashSA

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I searched these forums but could not find anything exactly matching my situation.

I have DoBroadband 1 with TelkomSA and use the included email address for the business. However - for large parts of the month I have the business ADSL line connected on an IS ADSL account.

Now the problem - I am using smtp.telkomsa.net (the .dsl smtp refuses to accept when I am on IS) and have had to set smtp authentication on in order for mails to go through. However the mail setup is far from perfect. It sometimes refuses to accept mails at random times - causing Outlook to kick up the "system administrator" mail in the inbox. I am holding for TelkomSA support but it's been 30 minutes now and no-one has attended to me.

Does anyone have this setup and how do they manage to make the mail work? I need to keep my TelkomSA mail working even when on an IS ADSL account!

All help would be appreciated!
 
Yes - also refuses to accept - with SMTP authentication on AND off..

Will the IS smtp accept? (seriously doubt it) - what is the IS smtp?
 
Smtp Issue

If you are connected using an IS account, your outgoing or smtp server should read

smtp.isdsl.net:)

This should work, as long as you have an internet solutions account on your adsl router.

Cheers
 
OK - let me try the IS one... will repost here after testing....

UPDATE: Ok.. SuperDuper..... that works! Thanks a lot GregS (I'm also a Greg).... amazed that works actually... would've thought that would be classified as relaying!
 
Last edited:
SAIX and IS are 2 seperate network backbones. The one does not let you send mail while connected with the others account, ie. if you are on an IS account you have an IS ip address and SAIX SMTP blocks this with an access control list, and visa versa........
 
if you host a website, you could use the smtp server your hosting company provides, at least you wont have to swop and change between IS and SAIX.
 
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