Terminal Server 2008 R2 and default printers

[Greglsh]

Hi
We have setup a new terminal server 2008 R2 to run Pastel 2012 from our remote branches. What is happening is when the user logs in to the terminal session what ever the default printer was at the time they made the connection is the only printer they can print to in Pastel. What our guys need to do is they print invoices to a dot matrix printer (OKI) and then they print works orders to a laserjet printer.

What they have to do now is do the invoice, then log out of the remote desktop connection, change the default printer to the laserjet, log back in and print the works order. They might have to do this 20 to 30 times a day and they are not happy.

Has anybody got any ideas waht we can try??

 

[InvisibleJim]

If you haven't already, try installing the printers on the server and disable local printers in the Remote desktop options for each client.

 

[Greglsh]

was looking at that, but we have a mix of 32bit clients and 64 bit server. Have no idea how to install 32 bit printer drivers on 64bit server. I tried and it keeps saying the driver does not support the architecture. Loaded the 64bit driver then go and tick x86 point it to the 32 bit driver folder that I have downloaded but same error??

 

[InvisibleJim]

was looking at that, but we have a mix of 32bit clients and 64 bit server. Have no idea how to install 32 bit printer drivers on 64bit server. I tried and it keeps saying the driver does not support the architecture. Loaded the 64bit driver then go and tick x86 point it to the 32 bit driver folder that I have downloaded but same error??

Is that for the OKI? You should be able to choose the generic driver in Windows for that.

For each printer, you should just need to load the normal (64-bit) driver on the server for it to print to the printers you want. So long as you turn off the sharing printers in the client remote desktops, 32-bit clients shouldn't make a difference.

 

[Greglsh]

Is that for the OKI? You should be able to choose the generic driver in Windows for that.

For each printer, you should just need to load the normal (64-bit) driver on the server for it to print to the printers you want. So long as you turn off the sharing printers in the client remote desktops, 32-bit clients shouldn't make a difference.

How does the printer then link back to the client pc which is running 32bit windows xp?? As far as I was aware you had to load both the 32bit and 64 bit drivers on the server so that it can link back to the clients printer?

 

[InvisibleJim]

How does the printer then link back to the client pc which is running 32bit windows xp?? As far as I was aware you had to load both the 32bit and 64 bit drivers on the server so that it can link back to the clients printer?

The printers have to be available to the server via the network either as a network printer or as a shared (client connected) printer. Your clients are then printing directly from the server instead of from their PC.