The computer has rebooted from a bugcheck

[Azbubu]

My laptop (Windows 10) has frequently not been waking up from sleep/hibernate but restarting instead.

The event viewer errors of interest are:

The computer has rebooted from a bugcheck. The bugcheck was: xxx . A dump was saved in: C:\WINDOWS\MEMORY.DMP

The driver detected an internal driver error on \Device\VBoxNetLwf.

The driver \Driver\WudfRd failed to load for the device ACPI\INT3400\2&daba3ff&0.

The previous system shutdown at 4:53:01 PM on ‎8/‎31/‎2021 was unexpected.

Windows failed to resume from hibernate with error status 0xC0000001.

Seems to be a common issue that's driver related, not sure which driver though.

 

[backstreetboy]

Blue screen of death (STOP error) information in dump files.

Displays information about blue screen crashes occured on your system. (MiniDump Reader)

www.nirsoft.net

 

[dabean]

That looks like a VirtualBox driver failing. Try upgrading/uninstalling it.

 

[gregmcc]

VBoxNetLwf refers to a Oracle Virtual box driver. Not saying this is the cause, but check if you are on the latest version. If its a repeatable issue try removing VB and see if it goes away.

 

[Azbubu]

Blue screen of death (STOP error) information in dump files.

Displays information about blue screen crashes occured on your system. (MiniDump Reader)

www.nirsoft.net

That looks like a VirtualBox driver failing. Try upgrading/uninstalling it.

VBoxNetLwf refers to a Oracle Virtual box driver. Not saying this is the cause, but check if you are on the latest version. If its a repeatable issue try removing VB and see if it goes away.

Removed Virtual box and it’s still happening.

Blue Screen View:

 

[horticulturist]

Do you have any restore points?

 

[Wong]

@abzob

Sleep + Hibernate is not recommended if the device will be unused for long periods of time(eg overnight).

Microsoft recommends to shutdown the device unless it matches one of the scenarios from the link below.
Most "newer" devices should have an SSD or the newer M.2 NVMe drive , so shutting down and starting up should relatively quick.

Shut down, sleep, or hibernate your PC - Microsoft Support

Learn how to shut down, sleep, or hibernate your PC

support.microsoft.com

 

[Azbubu]

Do you have any restore points?

Will check after the memtest but I doubt it.

@abzob

Sleep + Hibernate is not recommended if the device will be unused for long periods of time(eg overnight).

Microsoft recommends to shutdown the device unless it matches one of the scenarios from the link below.
Most "newer" devices should have an SSD or the newer M.2 NVMe drive , so shutting down and starting up should relatively quick.

Shut down, sleep, or hibernate your PC - Microsoft Support

Learn how to shut down, sleep, or hibernate your PC

support.microsoft.com

Thanks! I usually put it to sleep overnight (not sure why it hibernates though, unless that’s an automatic setting) just so that I don’t need to reload all programs every morning.

I have noticed that it doesn’t restart when it’s only been asleep for a few hours but usually only when it’s been asleep overnight.

Edit: I see windows does hibernate automatically after it’s been in sleep for a certain period of time.

 

[cguy]

If you feel like taking things to the next level, you can try connect a second computer to the one with the issue, and use WinDbg to debug it. At the very least, you should be able to get a stack trace that would give you some idea of what May be causing the problem.

 

[itareanlnotani]

Update bios, update drivers.

ACPI\INT3400\2&DABA3FF&0 is the Intel Dynamic Platform and Thermal Framework.

If you have an HP or Dell, suggest go to their site to update, otherwise the Intel site.

 

[TheMightyQuin]

Removed Virtual box and it’s still happening.

Blue Screen View:

View attachment 1140622

What is Ntoskrnl.exe Error and How to Fix It?

How to solve missing of corrupt Ntoskrnl.exe error in Windows. This blue screen error may occur due to corrupt system files, boot volume, missing driver, or hard disk controllers. Also, learn few handy tips to fix error & recover lost data

www.stellarinfo.com

Ntoskrnl.exe BSoD: What is & How to fix it?

If you get the ntoskrnl.exe BSoD, make sure to update your device drivers and disable any current overclocking settings.

windowsreport.com

 

[backstreetboy]

Will check after the memtest but I doubt it.



Thanks! I usually put it to sleep overnight (not sure why it hibernates though, unless that’s an automatic setting) just so that I don’t need to reload all programs every morning.

I have noticed that it doesn’t restart when it’s only been asleep for a few hours but usually only when it’s been asleep overnight.

Edit: I see windows does hibernate automatically after it’s been in sleep for a certain period of time.

Might be faulty memory. Run Windows Memory Diagnostics to check.

 

[Azbubu]

Thanks all.
Memory and SSD tests reported no issues.

I did something which I should probably have done from the start, check if my drivers are up to date on Dell’s website. I was dumb enough to trust Windows to do that for me instead.




Hopefully this solves it.