embittered2
Member
Ok - so sucktech SMTP server was down for 24 hours (8 - 9 March)
Forget this is an ISP. In seven years at my previous ISP I never once experienced not being able to send mail. Hello Suckteck does the word redundancy mean anything too you !!!
No notifications to users - had to go and look at their friggin bulletin board (which was next to useless anyway) when clients start complaining .
And worse - the email I sent regulary every hour since yesterday lunchtime appears to have disappeared into thin air !! Straight to Sucktech's trash bin I guess.
*5^%^%$ them !!!
And then this off their bulletin board:
"Sentech has committed in previous communiqué with it’s customers that they would constantly implement changes to it’s existing MyWireless services to improve the overall quality thereof. To this end Sentech is in the process of changing it’s bandwidth management platform to allow better sharing of it’s International bandwidth to all it’s users. Key to the changes will be the ability for customers to be able to utilise all spare bandwidth during the slow or off-peak periods. Tests are currently being conducted internally to ensure all variables are taken into consideration and further communication will follow prior to implementation. Sentech has also begun implementation of it’s next rollout phase of MyWireless high sites to extend it’s existing 60 base station coverage within Gauteng, Durban and Cape Town. The focus on this phase will be to consolidate coverage within the central metropolis of Gauteng initially, followed by extending the reach of MyWireless to other large cities nationally."
Now all of you have been told by the orcs that the reason you are only getting 4.7kbs is because your line is being shared by 20 other people (which was always a crap and incorrect reason anyway 'cause you even got this excuse at midnight - I tried it) have confirmation from Sucktechs own mouth what liars they were. For a year there bandwidth management solutions have been screwed - well actually we all knew that anyway.
For the last two days I haven't even been able to get my first 500kb at full speed either - max speed was 5.7K - what a stupid joke this all is.
Now I am really sorry for one of my friends who has to sell this **** and make a living out of it but :
DO NOT BUY THIS PRODUCT
THE BANDWIDTH IS CRAP THE SUPPORT IS WORSE AND SENTECH LIES TO THEIR CUSTOMERS.
Before buying go and put a modem next to a 192kbs ADSL line - then tell the Sucktech reseller how sorry you are for him. WARNING DO NOT rely on the Sucktech's reseller modem. They have special accounts which have much higher speeds. YOU WILL NOT GET THE SPEEDS the speeds the reseller purports to demonstrate.
Sorry for the rant but I am finally tired of the stupid orcs and the constant lies we have been fed.
Forget this is an ISP. In seven years at my previous ISP I never once experienced not being able to send mail. Hello Suckteck does the word redundancy mean anything too you !!!
No notifications to users - had to go and look at their friggin bulletin board (which was next to useless anyway) when clients start complaining .
And worse - the email I sent regulary every hour since yesterday lunchtime appears to have disappeared into thin air !! Straight to Sucktech's trash bin I guess.
*5^%^%$ them !!!
And then this off their bulletin board:
"Sentech has committed in previous communiqué with it’s customers that they would constantly implement changes to it’s existing MyWireless services to improve the overall quality thereof. To this end Sentech is in the process of changing it’s bandwidth management platform to allow better sharing of it’s International bandwidth to all it’s users. Key to the changes will be the ability for customers to be able to utilise all spare bandwidth during the slow or off-peak periods. Tests are currently being conducted internally to ensure all variables are taken into consideration and further communication will follow prior to implementation. Sentech has also begun implementation of it’s next rollout phase of MyWireless high sites to extend it’s existing 60 base station coverage within Gauteng, Durban and Cape Town. The focus on this phase will be to consolidate coverage within the central metropolis of Gauteng initially, followed by extending the reach of MyWireless to other large cities nationally."
Now all of you have been told by the orcs that the reason you are only getting 4.7kbs is because your line is being shared by 20 other people (which was always a crap and incorrect reason anyway 'cause you even got this excuse at midnight - I tried it) have confirmation from Sucktechs own mouth what liars they were. For a year there bandwidth management solutions have been screwed - well actually we all knew that anyway.
For the last two days I haven't even been able to get my first 500kb at full speed either - max speed was 5.7K - what a stupid joke this all is.
Now I am really sorry for one of my friends who has to sell this **** and make a living out of it but :
DO NOT BUY THIS PRODUCT
THE BANDWIDTH IS CRAP THE SUPPORT IS WORSE AND SENTECH LIES TO THEIR CUSTOMERS.
Before buying go and put a modem next to a 192kbs ADSL line - then tell the Sucktech reseller how sorry you are for him. WARNING DO NOT rely on the Sucktech's reseller modem. They have special accounts which have much higher speeds. YOU WILL NOT GET THE SPEEDS the speeds the reseller purports to demonstrate.
Sorry for the rant but I am finally tired of the stupid orcs and the constant lies we have been fed.
