SauRoNZA
Honorary Master
So I was a launch day adopter of the original PSVR system having demo'd it beforehand at one of these mall expo things and being blown away.
I was very lucky to have gotten it on eBucks for 40% off at the time which made it pretty much free and that somewhat camouflaged the blow that the protect always felt somewhat unfinished, or rather a parts bin exercise to get rid of old stock Sony was sitting on rather that proper planning and then along with that also just a number of truly bizarre design decisions.
Besides the fact that I had pretty bad mura effect (a permanent sort of dirty/vaseline like layer caused by the organic nature of OLED) I needed to learn to look through, there was the annoyances of shortcuts and design flaws like having the MASSIVE connector box on the headset wire that would always be pulling at it when standing or hooking on stuff when sitting. Then there was the entire HDMI connector box abomination which happened due to a lack of foresight when designing the PS4 but the real failure here was not addressing this when the PS4 Pro came about. Then of course there was the real parts bin antics with the Move controllers and the Camera re-sure which meant it was always going to be a half-arsed thing straight out of the gate compared to the competition. When it worked it worked, but it was so finicky and sensitive with light in the room or reflections.
In the early days there were never any real games and just a bunch of hashed together tech demos and while it was awesome for a social experience when watching other people play VR for the first time longevity was an issue and so I ended up selling it off when I could basically get more for it than I paid so it was a win win.
Needless to say it was with some trepidation that I ordered the PSVR2 for Christmas this year, by and large because my kids are very keen for it and that gives me a good excuse to justify it to myself. Then I got scammed on my first purchase and almost took that as a sign to skip the hardware, but in the last few months I've bought a couple of PSVR2 games on special so I had already made some investment and sunk cost fallacy and all that.
Usually I'm the eternally patient person who will buy stuff months in advance and leave it in the cupboard to go under the tree at Christmas, but partly because of all the drama I figured let me just make sure the thing actually works and also do all the updates and things so that on Christmas Day it's just plug and play and the kids can have a bit of fun without bouncing off the walls while I try to figure stuff out.
What's in the box?
So the first surprise is actually how compact it is. It came inside a larger box but that already felt so small that I wondered if they sent the right thing and immediately checked before letting the courier go. Sony really needs to up their game in letting you feel special about buying their **** off expensive hardware because this thing isn't cheap, costing more than the console itself and three times more than the previous one. Not to venture into fanboy territory but they can really learn a thing or two from Apple and Microsoft in just making something feel as expensive as it is instead of the ludicrously cheap ass packaging they use and the complete lack of ceremony in opening their products. I mean it doesn't even have easy peel stickers, you have to take a knife to them to get them off and then it's just thing wrapped in foam sheets. I know it's a silly, once off thing, but when you've just burned 15k on a device would it be too much to ask to put in a funky little leaflet or give the box a nice pull tab or something?
So it's literally the headset, two controllers and some ultra shitty stereo earbuds nobody should ever use as well as a USB-C cable. Now this is where I feel Sony is being very cheeky selling the charge dock separately because it's pretty much essential to have but at the very least put in a double-headed USB-C cable so you can charge both at once.
On that notion I also think they could have done better than USB-C. Sure proprietary connectors are an issue and USB-C is universal but I can't help but feel some sort of magnetic lock in system could have worked better here. Especially considering the Charge Dock comes with these little USB-C magnet connectors you need to insert to make use of I feel they could have just built that right into the units and then had the cable attach magnetically and achieved the same thing with the dock. It would offer more longevity and cut out any issues with potential wear over time..more on that later but it's my biggest concern with this whole thing.
Speaking of the charge dock a lot of people complained saying not to buy the official Sony one as it's hard to connect the controllers and hard to know when they are charging but honestly I don't know what these people are doing. You put them on the thing, the white lights go on and the PS5 shows you they are charging so I don't know you can get this wrong.
Syncing and Updates...with wires...are we not in 2023?
So finally we get to plug it in and make magic happen right? NOPE! Headset is plugged in and immediately updates no biggie. Sense controllers however need to be plugged in and then you need to manually sync them to the console to pair them, but the part that confused the issue there is that they want you to press the PS button which is very flat almost embossed type of thing that doesn't feel very tactile at all. The actual problem was that the controllers were dead as dead can be and so needed a few minutes of charge before they would actually be responsive but there is nothing that tells you this and so I was left thinking I had received a dud.
Eventually they paired and I was then told sorry you can't setup the thing because our batteries are flat and need to charge. R15k later and you can't use the thing because it's flat...let me not go into how Xbox got it right with batteries...
Anyway plonk them on the charge dock and go have a beer and touch grass or some **** and come back half an hour later. Try the entire thing again and it's forcing me to plug them into USB-C to update and I'm getting very annoyed because they are sitting right there on the charge dock so why can't they update only for me to eventually realise but hang on the charge dock isn't connected to the PS5 console at all, it has it's own power supply and is therefore independent and these things need to be physically wired to update. Which is now a massive finicky pain in the ass because you need to take the little USB-C adaptors out and then plug one Sense controller in before swopping to the other and so forth.
Why on earth can't the bloody thing update wirelessly with enough power? I know Sony took forever and a day to get this right with the normal controllers but you would think it would just be there from day one with the new stuff. But assuming some technical reason for it...why not just make the Charge Dock plug directly into the PS5 and solve two problems in one shot? Sometimes I honestly wonder about these guys and their complete lack of foresight for customer experience.
I was very lucky to have gotten it on eBucks for 40% off at the time which made it pretty much free and that somewhat camouflaged the blow that the protect always felt somewhat unfinished, or rather a parts bin exercise to get rid of old stock Sony was sitting on rather that proper planning and then along with that also just a number of truly bizarre design decisions.
Besides the fact that I had pretty bad mura effect (a permanent sort of dirty/vaseline like layer caused by the organic nature of OLED) I needed to learn to look through, there was the annoyances of shortcuts and design flaws like having the MASSIVE connector box on the headset wire that would always be pulling at it when standing or hooking on stuff when sitting. Then there was the entire HDMI connector box abomination which happened due to a lack of foresight when designing the PS4 but the real failure here was not addressing this when the PS4 Pro came about. Then of course there was the real parts bin antics with the Move controllers and the Camera re-sure which meant it was always going to be a half-arsed thing straight out of the gate compared to the competition. When it worked it worked, but it was so finicky and sensitive with light in the room or reflections.
In the early days there were never any real games and just a bunch of hashed together tech demos and while it was awesome for a social experience when watching other people play VR for the first time longevity was an issue and so I ended up selling it off when I could basically get more for it than I paid so it was a win win.
Needless to say it was with some trepidation that I ordered the PSVR2 for Christmas this year, by and large because my kids are very keen for it and that gives me a good excuse to justify it to myself. Then I got scammed on my first purchase and almost took that as a sign to skip the hardware, but in the last few months I've bought a couple of PSVR2 games on special so I had already made some investment and sunk cost fallacy and all that.
Usually I'm the eternally patient person who will buy stuff months in advance and leave it in the cupboard to go under the tree at Christmas, but partly because of all the drama I figured let me just make sure the thing actually works and also do all the updates and things so that on Christmas Day it's just plug and play and the kids can have a bit of fun without bouncing off the walls while I try to figure stuff out.
What's in the box?
So the first surprise is actually how compact it is. It came inside a larger box but that already felt so small that I wondered if they sent the right thing and immediately checked before letting the courier go. Sony really needs to up their game in letting you feel special about buying their **** off expensive hardware because this thing isn't cheap, costing more than the console itself and three times more than the previous one. Not to venture into fanboy territory but they can really learn a thing or two from Apple and Microsoft in just making something feel as expensive as it is instead of the ludicrously cheap ass packaging they use and the complete lack of ceremony in opening their products. I mean it doesn't even have easy peel stickers, you have to take a knife to them to get them off and then it's just thing wrapped in foam sheets. I know it's a silly, once off thing, but when you've just burned 15k on a device would it be too much to ask to put in a funky little leaflet or give the box a nice pull tab or something?
So it's literally the headset, two controllers and some ultra shitty stereo earbuds nobody should ever use as well as a USB-C cable. Now this is where I feel Sony is being very cheeky selling the charge dock separately because it's pretty much essential to have but at the very least put in a double-headed USB-C cable so you can charge both at once.
On that notion I also think they could have done better than USB-C. Sure proprietary connectors are an issue and USB-C is universal but I can't help but feel some sort of magnetic lock in system could have worked better here. Especially considering the Charge Dock comes with these little USB-C magnet connectors you need to insert to make use of I feel they could have just built that right into the units and then had the cable attach magnetically and achieved the same thing with the dock. It would offer more longevity and cut out any issues with potential wear over time..more on that later but it's my biggest concern with this whole thing.
Speaking of the charge dock a lot of people complained saying not to buy the official Sony one as it's hard to connect the controllers and hard to know when they are charging but honestly I don't know what these people are doing. You put them on the thing, the white lights go on and the PS5 shows you they are charging so I don't know you can get this wrong.
Syncing and Updates...with wires...are we not in 2023?
So finally we get to plug it in and make magic happen right? NOPE! Headset is plugged in and immediately updates no biggie. Sense controllers however need to be plugged in and then you need to manually sync them to the console to pair them, but the part that confused the issue there is that they want you to press the PS button which is very flat almost embossed type of thing that doesn't feel very tactile at all. The actual problem was that the controllers were dead as dead can be and so needed a few minutes of charge before they would actually be responsive but there is nothing that tells you this and so I was left thinking I had received a dud.
Eventually they paired and I was then told sorry you can't setup the thing because our batteries are flat and need to charge. R15k later and you can't use the thing because it's flat...let me not go into how Xbox got it right with batteries...
Anyway plonk them on the charge dock and go have a beer and touch grass or some **** and come back half an hour later. Try the entire thing again and it's forcing me to plug them into USB-C to update and I'm getting very annoyed because they are sitting right there on the charge dock so why can't they update only for me to eventually realise but hang on the charge dock isn't connected to the PS5 console at all, it has it's own power supply and is therefore independent and these things need to be physically wired to update. Which is now a massive finicky pain in the ass because you need to take the little USB-C adaptors out and then plug one Sense controller in before swopping to the other and so forth.
Why on earth can't the bloody thing update wirelessly with enough power? I know Sony took forever and a day to get this right with the normal controllers but you would think it would just be there from day one with the new stuff. But assuming some technical reason for it...why not just make the Charge Dock plug directly into the PS5 and solve two problems in one shot? Sometimes I honestly wonder about these guys and their complete lack of foresight for customer experience.