The worst call centre ever

[d3th_n1gG4]

Thanks for the support. I've been using this time to catch up on XBox with the missus (so I'm gaining some positive faction there at least hehe).

Not sure if 'partner in crime' can network but it's unlikely I'll make it to his place this weekend - too close to Christmas and family matters must be attended to.

I'm just curious as to Telkom's latest developments though. Last night the Customer Care lady said the system was updated that the cable was stolen and my fault is part of a 'bulk' repair. Strange then how my next door neighbour's phone is working and we only have ONE SDC in our area ...

Waiting for further feedback. Real pity iBurst doesn't have a base station in my area planned until next year sometime. It'll probably be too late if Vodacom WiMax works though.

Got new settings for my cellphone this morning, so I'll be testing 3G tonight if I can maintain a stable enough signal and not drop all the time. Uniterm Direct and Poynting both have High Gain Antenna Kits available - but it's riduculous I need to go through such expense and time-delays just to have communication in this day and age

Sigh ... back to work now. Oh btw ... GRATZ on your mount

Which mount

Seeing how Guild runs on 3g be ready for a wonderfully laggy experience, but then again, that could be Durban as well, you know, we have like geography down here

Have you considered that the theft may have been taking place in stages and they have not got round to your neighbours yet, seeing as it is the holiday season and all that.

Meh hope you have a line tonight

 

[LifelongGamer]

@deth_n1g4

Good news is the new cellphone settings allow me to use it as an external modem.

The sad news is that 'best' mostly-stable signal I can maintain is GPRS. The problem is that every now and then a 3G signal is picked up but then almost immediately dropped. This causes the cell to first try to use the faster 3G signal and as soon as the signal drops, the entire connection drops as well.

Needless to say - nothing has changed. If Telkom cannot restore my line then unless I fork out R800 - R900 bucks for an external signal booster + cellphone coupler, this is definitely not an option. Problem is even with a signal booster there's no guarantee and so far Uniterm Direct wants me to buy before they're prepared to do a test.

Guess I'm held hostage to Telkom some time (?) longer

 

[kaspaas]

Just had the worst call centre:

Speed Services of the SA Post Office.

Parcel not delivered since 12 Dec - should have been delivered next day.

Took me almost 30 minutes to log a complaint and get a ref no.

All the info is on the waybill - of which the operator seemed to have a copy.

But I had to spell every name, surname and destination again.

 

[michaelreef]

Vodacom's call centre is worse than telkoms