On Saturday the storm dumped water on my ONT via the ceiling. I logged a call with RSAweb to replace it. 4 days later, numerous requests to RSAweb and Vumatel, I am still waiting. 2 days ago I received an sms from Vumatel saying that a Technician would "shortly" be contacting me to arrange a visit. When I queried it yesterday, Vumatel told me that they were told that I'm cancelling by RSAweb!!! Between these 2 totally incompetent helpdesks, its now Wednesday with NO answers. Neither seems to even care!
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The worst combination, RSAWeb and Vumatel
- Thread starter Tattle01
- Start date
Dump RSAweb, my ONT got hit by lightning and i reported it to afrihost, less than 24 hours later they came out and changed it. No charge.
Water hit my ont Saturday night, Sunday mid day vuma swapped my ont no charge.
I'm with cool ideas, logged the call with them