This sucks roal butt cheecks

G

guest2013-1

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still not connected and NO ONE (no, not me) has ANY clue what to do.... jirre ek gooi sommer 'n tantrum
 
Noone, dont get discouraged..... I should be more worried.
I have made peace with the fact that the internet gods are hating me.

First telkom flucks me around , and then sentech doesnt give me signal when it clearly says on the map i get good operational coverage.

The fact that you mail the people and even send them nice pictures to help them solve the problem (i believe so in any case) means zero, then i finally get someone to tell me that i will not be paying since my contract is not really applicaple because i dont have coverage according at my house and according to my coverage map image i should have... in the end, i say, ok, guess i dont have a choice other than to wait for sentech.(telkom is not an option, will stop all telkom services when i get sentech)

ok, now all that history behind me, what scared me yesterday was that someone phoned me and asked if my problem still exists. Firstly, I am happy that they follow up, but the problem was that they reported that they fixed the tower but that was (to my memory) before the time of my last call, which means if I was fine i would not be calling after they fixed the tower(of course i would just to say thanx, i am a nice prozak guy like that). What is worrying is , that they might charge me for this month, when i got clear information from a guy in management there that they would not since its not my fault and its clearly their problem and I would not be liable for no reception when my decision was based on their coverage map. so ja, now I wait.

IF i do get billed for this month, I would put up a stink. If i get sorted before the end of hte month or if i am even connect for 1 day out of 30 from my house, and be billed for an entire month i would be fine with that, but if i have zero reception as I have now, at the place stipulated on my contract I will make serious noise about this.

BTW, the last person that was asked to phone me was directed so by his manager, Deon. Not the previous person i spoke to. (which means at least there is some system or communication going on, which must be hectic because of demand)

Lets see how it goes, I am not going to be an a$$h0le of a customer, every company have teething problems. Everyone deserve a fair opertunity to make good on their side of the bargain, even if it needs a few days extra.

Yesterday was the only time i ever received any feedback from sentech support. Now technically i cannot say they have never phoned me back, be it a week after my call was logged, it is now nullifying my statement.
 
yea dude, but i had the modem for a week, and 3 days AFTER we figured out what is wrong with it,i'm still not receiving any valid feedback on how we're going to fix this problem.

The difference between you and me is, I have been billed already, pro rata of 933.35 for this month, so I'm REALLY REALLY REALLY keen to get this thing working.

I spoke to Pieter Rademeyer, useless, he didn't even follow up with his email address so I can mail him the problem (his request after I explained to him EXACTLY what the problem was) and thus had nowhere to send my complaint so he "can look into it and decide if they should swop out my modem or not"

I did email Clinton Smith again, but that chappy is so busy (because he actually gets things going) that I don't blame him for not responding yet, besides, he's the only one that emailed/called me to see if things are okay or not (oh, and JP/Bazil from call centre too)

Contacting FastComm with my query is like pulling teeth with your Mcguyver knife, there is absolutly NO support there and they are more out of the office than in, which lets me to believe it's a 3 man show, the Technical Dude, the Sales manager and the CEO (oh, not forgetting the tea lady and receptionist that works there)

They STILL didn't respond to my technical query. How could a big company like Sentech award such a contract to a company that can't give you (or Sentech themselves) a decent answer as to HOW to flash my gawd damn bios so I can connect already!

My patience is not up for discussion here, I've been more than patient, hell, they should give me a purple heart for being patient or something, the fact is, if you start messing with MY hard earned cash, I get REALLY pissed off REALLY quickly. I don't pay for a service that doesn't work, and this thursday, I will have to pay for 7 days of inconnectivity out of the 17 pro rata days they charged me for.

Oh, and you might remember me Tad.... tis me, the ever kewl AcidRaZor, NAW! [:D]

Gonna whip your ass with my l33t connection...
 
Kick my butt :)
in your dreams :)
soooooooooon, you can give it your best shot :)

but i am keen to see gaming going , compared to my 56k modem, it should be an absolute pleasure, since even if it isnt sub 100ms pings, i wont mind, because i get 230ms pings at the moment.
 
Yea well, those pings should go sub-100ms if you have the ethernet cable, and ProAsm said something about fine tuning the system which will probably shave off another 20 ms.

Name your doom, I'll kick your ass in anything! [:p]
 
*shouts* FIGHT!!!!!!!!!!!!
:)

OH MAN, absolutely, I will name my poisen, And you sir, will be challenged to a dual at mightnight, bring a witness and a gravedigger.

y0uz getz m3 @ll werk3d ^up.

you ever play total annihilation :P
 
nope, but i'll kick your ass in anything anyway...

marriage does things to gamers that only gives the single ones more edge... NIA!
 
Ey ... erm ... is theire anything I can do to get included in doom action ?

You know when my connection get's up and running (pretoria)
I would like to play some quake1, so if there is anyone out there that loves it as much as I do ;) Keep an eye open for me
 
sorry my graphx card is incompatible with quake1, i'll take you on in quake3 though :)
 
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