Those considering 24/7 Rain Lte

C

Carlo Koekemoer

Active Member
Joined
Jan 26, 2007
Messages
58
Reaction score
11
Well here is my speedtest just past 9 pm below 56k modem speeds , I have contacted rain , have emailed them and they do not have the decency to reply or do anything about it so my advice DO NOT GET THE 24/7 ALL IT is is pathetic speeds for paying for 10mb speed .
 

Attachments

  • 40KB Speed.jpg
    40KB Speed.jpg
    66.6 KB · Views: 60
Carlo Koekemoer said:
Well here is my speedtest just past 9 pm below 56k modem speeds , I have contacted rain , have emailed them and they do not have the decency to reply or do anything about it so my advice DO NOT GET THE 24/7 ALL IT is is pathetic speeds for paying for 10mb speed .
Click to expand...
Hi Carlo, my sincerest apologies for the inconvenience.

I will look into this for you and provide feedback ASAP.
 
Carlo Koekemoer said:
Well here is my speedtest just past 9 pm below 56k modem speeds , I have contacted rain , have emailed them and they do not have the decency to reply or do anything about it so my advice DO NOT GET THE 24/7 ALL IT is is pathetic speeds for paying for 10mb speed .
Click to expand...
Thats actually 400kbps. Well above a 56kbps modem. But I get your point. Kak speed.
 
mine started being **** since saturday when i got home. other than that, it seems to do the same now during the week. so fun that i can't even watch youtube or twitch on 160p
 
WarriorWolf said:
mine started being **** since saturday when i got home. other than that, it seems to do the same now during the week. so fun that i can't even watch youtube or twitch on 160p
Click to expand...

Yeah same, don't bother with Twitch on Rain.... especially non-partner streamers as their streams don't get encoded into smaller resolutions.
 
Pity you guys are having these issues, I am tempted to get this as a second connection, and if it is good enough, continue with it when my ADSL goes away.
 
Please kindly help ive blocked my sim i just need my puk number please ive trying to contact rain
 
you need to move the router around a bit first, reboot router once or twice......
RAIN HAS EYES AND SUPPORT EVERYWHERE.... They will respond once you are active...
 
The tower I normally use currently getting 0.02mb/5.5mb. Put my Router in a different room to use another tower and now getting 4.1mb/2mb
 
Ticket #2071750: of 8 June - no support from RAIN yet, but I managed to find the solution on my own.

Sent a PM earlier on bad speeds yesterday - guess I will have to wait at least 12 days for support?
 
Kaspaas2 said:
Ticket #2071750: of 8 June - no support from RAIN yet, but I managed to find the solution on my own.

Sent a PM earlier on bad speeds yesterday - guess I will have to wait at least 12 days for support?
Click to expand...
What was your solution?
I'm also experiencing terrible speeds since last week
 
Kaspaas2 said:
Ticket #2071750: of 8 June - no support from RAIN yet, but I managed to find the solution on my own.

Sent a PM earlier on bad speeds yesterday - guess I will have to wait at least 12 days for support?
Click to expand...
Hi,

I sincerely apologies for the delay in response and the inconvenience caused.

Kindly note that you we have received your PM and have sent it through for investigation.
Please let me know if you'd like us to continue with the investigation or has your issue been resolved?

I do apologies for the inconvenience caused.
 
The RICA issue has been resolved.

The terrible speed issue remains - a serviced advertised as 10Mbps best effort should be able to stream at 40% of the best effort advertised speed reliably for a few hours per week.
 
Kaspaas2 said:
The RICA issue has been resolved.

The terrible speed issue remains - a serviced advertised as 10Mbps best effort should be able to stream at 40% of the best effort advertised speed reliably for a few hours per week.
Click to expand...
Hi,

Kindly note that we will continue investigating your connection issue and i will communicate feedback to you as soon as possible.
 
Alien0 said:
What was your solution?
I'm also experiencing terrible speeds since last week
Click to expand...
RICA does not work in Chrome on a laptop.

I never received the promised SMS's

Discovered by accident the RICA process works from my celphone.

Speed issue is not resolved
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X