Timeout waiting for PADO packets

[ziglet]

Timeout waiting for PADO packets
Unable to complete PPPoE Discovery

So... To phone 0800DSLDSL? Or is it something on my side?

 

[|tera|]

Which router are you using? Could be the router or your line

 

[ziglet]

D-Link G604-T If my memory serves me right...

Strangely was working perfectly this morning, came home now to find it like this...
DSL in sync, etc but just "Waiting" for connection

 

[|tera|]

Try to turn it off for a minute and back on, if it's still the same, phone telscum

 

[Amida]

Telkom has been having problems with their BRAS (authentication) servers.

My company has had the same problem on and off for a while know. Let Telkom know.

 

[ziglet]

OH MY WORD! I think im about to explode!

Trying to log a fault and been chatting to this lady for over 20mins, after I've told her a million times that its not connecting, the adsl has now dropped sync and line state is disconnected, she is still trying to get me to click start and run and type www.telkom.co.za and cant understand why it is not working.

Now i'm being told to ping my router gateway *sighs*

Did a miss the option that said press 1 if your an complete idiot?

AH finally, she is logging the fault

 

[ziglet]

AHHHHHHHHHHHH!!!!!!!!!!!!

SO I get an sms saying the fault has been fixed, yea great its syncing but back to the PADO Packets, how the hell am I supposed to explain that to the telkom helpline

 

[theStudent]

ziglet...... today and tomorrow are good days for kite surfing at the beach.. u will have more luck at that, then getting advanced help at a customer service number