Tips on how to cancel Rain service

[iToldYouSo]

After 9 years I think it's time for our relationship to end.

 

[BBSA]

Stop paying?

 

[Crowley]

After 9 years I think it's time for our relationship to end.

Change your payment details to a virtual card and cancel as per their instructions.

Delete the card as soon as their last payment as per your agreement gets debited.

 

[Anthro]

1. Find your closest physical shop.
2. Prep the equipment you have to return nicely (factory reset etc)
3. Cancel online and specify that you will be returning the equipment at (1.)
4. Ensure any and all payment links are removed and have them acknowledge per eMail the last debit order date
5. Use the below template - make them sign for it, if they dont want to, ensure all details of staff are noted (names location etc)

[Your Name]
[Your Address]
[City, Postal Code]
[Email Address]
[Phone Number]


[Date]


The Legal Department
RAIN (Pty) Ltd


Subject: Formal Notice of Returned Device and Request for Record Correction


Dear Sir/Madam,


This letter serves as a formal notice regarding the device previously issued to me under my RAIN account. I confirm that the device has already been returned to RAIN and that I no longer have possession, custody, or control of it.


The device was handed in at the following RAIN return location:


[Return Location]


Although I no longer have the exact return date or device identifiers available, the device was duly returned to your company. Accordingly, any continued billing, penalties, or claims relating to this device are unfounded and must be discontinued.


I request written confirmation within 7 business days that:

1. Your records have been updated to reflect the returned device.
2. All charges or liabilities relating to this device have been removed from my account.
3. No further action will be taken against me in relation to this device.

This notice places RAIN (Pty) Ltd on formal record. If any dispute arises, I will rely on this correspondence to demonstrate that I have complied with my obligations and have notified you in writing.


Please provide written confirmation to the contact details listed above.


Yours faithfully,
[Your Printed Name]