Today's speed test

[Jhbgirl]

dslreports.com speed test result on 2006-05-09 04:21:23 EST:
15 / 18
Your download speed : 15 kbps or 1.9 KB/sec.
Your upload speed : 18 kbps or 2.3 KB/sec.


When we spoke to them on friday, they wouldn't open a ticket, because apparently the speed issue was logged already and lots of other users were having speed issues.
Not from the look of things on this forum. Seems I'm the only one...

 

[TheRoDent]

The bandwidth definately is starved.

 

[Jhbgirl]

You'd think they would at least put a notice up on their site, unless they are burying their heads in the sand, hoping the problem goes away by itself.

 

[JayT]

What happend to the guarenteed 40kbps bandwidth they said they would provide (256 package).

 

[StillOnSent]

What happend to the guarenteed 40kbps bandwidth they said they would provide (256 package).

They have always said they guarentee nothing




And today they are delivering nothing

 

[Jhbgirl]

We called and opened a ticket. The guy said there was another ticket open for poor international bandwidth but there doesn't seem to be any further news about it..

Call ppl!

 

[Reptile2025]

I sent a mail to sentech about the speeds,

Good day
>
>I would like some info please.
>
>Is there a problem or do some users (businesses and the
>like) get
>preference during the day?
>
>Reason for this being weekdays from 7:30am international
>speeds drop,
>but over weekends (mostly good in general) and later at
>night (week
>days), round about 8pm international speeds start to pick
>up again, slowly.
>The main speed problem is surfing, international sites
>take ages to load.
>
>Can I please have some clarity on this issue.
>
>Thank you


Here is the reply:

Good Day,

Thank you for your mail below regarding speed.

Firstly, we do not give preference on the system to any
clients. All clients on the system receive exactly the same
service.

Secondly, we do currently have a speed problem on our
system. Incident 3943 has been generated for the same and
our technical team is currently working on the problem and
are trying to get it resolved ASAP.

We do apologise for the inconvinience.

Thank you
Regards
Stephen Mulomba
CSR-Sentech

 

[JayT]

They have always said they guarentee nothing

I've been told by various Sentech helpdesk ppl that they had raised the min guarentee to 40kbps. This was when I logged speed problems a few months back. At the time, my speeds were around 45 - 50kbps, so it wasnt really an issue for them.

My current tcpIQ results:
Download speed 22.75 KBits/sec 2.84 KBytes/sec
Upload speed 34.77 KBits/sec 4.35 KBytes/sec

 

[JasTin]

I've been told by various Sentech helpdesk ppl that they had raised the min guarentee to 40kbps. This was when I logged speed problems a few months back. At the time, my speeds were around 45 - 50kbps, so it wasnt really an issue for them.

My current tcpIQ results:
Download speed 22.75 KBits/sec 2.84 KBytes/sec
Upload speed 34.77 KBits/sec 4.35 KBytes/sec

Hi interested to find out what is your purpose with Sentech for this kind of slow speeds is there something I'm missing.....like unshaped traffic or uncapped or something please let me know

Thanks

 

[JayT]

It's not normally this slow. Click the link in my signature to see the speed test results I run every hour

 

[JasTin]

It's not normally this slow. Click the link in my signature to see the speed test results I run every hour

Ok but what makes Sentech so special?
What are the specs of your package, is there like a cap or is it free for all
I'm starting to get greedy for bandwidth....