Tomtop.com refund???

[Mr TL]

Does anyone have positive experience with the online retailer tomtop.com
Did you receive your item ? If yes , duration/ waiting period for delivery ..

How do one go about requesting a refund as i do not see the option on their site ??

any help or feed back would be appreciated as they (tomtop) are not responding to emails.

 

[irBosOtter]

There is a refund/return policy https://www.tomtop.com/help/guarantees-return-refund-policy.html

But guess if they don't respond to mails it's kinda useless