On Monday a colleague was having a bad day. She and I were emailing one another joking about some phone calls we received.
I made the CRINGINGLY EMBARRASSING mistake of referring to a potential customer let's call him Carl, an a.hole in an email and sending the mail to the Carl instead of my colleague. OMW how am I admitting this in public?
Next day I get a call from a man. He says "hi, this is the biggest a.hole speaking......" I realised what had happened and was speechless for a few seconds then began er, but, oh, er, and landed up apologising but the damage was done. He hung up on me after threatening to paste my email on public forums.
Carl phoned our Managing Director and I quickly forwarded the insulting email to the MD so he'd know what he was dealing with. MD reprimanded me and said that the Carl sounded like a reasonable man and was definitely NOT an a.hole.
Anyway I emailed a profuse apology to Carl and felt awful all day yesterday and all night.
This morning an email arrived from Carl saying he accepts my apology and considers the incident over.
WHAT A WONDERFUL MAN. I think I'm in love
Tl;dr I accidentally sent an insulting email to the person I was insulting. Followed up with an emailed apology. Received a mail to say apology accepted.
I made the CRINGINGLY EMBARRASSING mistake of referring to a potential customer let's call him Carl, an a.hole in an email and sending the mail to the Carl instead of my colleague. OMW how am I admitting this in public?
Next day I get a call from a man. He says "hi, this is the biggest a.hole speaking......" I realised what had happened and was speechless for a few seconds then began er, but, oh, er, and landed up apologising but the damage was done. He hung up on me after threatening to paste my email on public forums.
Carl phoned our Managing Director and I quickly forwarded the insulting email to the MD so he'd know what he was dealing with. MD reprimanded me and said that the Carl sounded like a reasonable man and was definitely NOT an a.hole.
Anyway I emailed a profuse apology to Carl and felt awful all day yesterday and all night.
This morning an email arrived from Carl saying he accepts my apology and considers the incident over.
WHAT A WONDERFUL MAN. I think I'm in love
Tl;dr I accidentally sent an insulting email to the person I was insulting. Followed up with an emailed apology. Received a mail to say apology accepted.