TP-Link TD-W8970 problems

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savagezaing

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I recently bought the TD-W8970 from takealot. I was a little confused when it arrived because they seem to have changed the product from a 3 antenna(V1) to 2 antenna configuration (V3) and some other changes between versions. And I seemed to catch it in the crossover.

My problem is that I have a "Busy" house :
2 Cellphones
3 PCs/Laptops
TV, NAS, Wii, Chromecast and PI mediaserver

The cellphones and 2 laptops leave the network at various times during the day.

What happens is that my internet would work perfectly stable until a "new" device is turned on eg. I come home and switch on my laptop and connect to the wi-fi. At this stage the internet just stops working and the quickest way to "fix" it is to back-off with the newest device. Then the Router does its thing and reconnects after a minute or so. And the process repeats itself when I reconnect the device again.

Does anybody else have the same experience? Aka flaw in router or is it just my specific router is the problem.

I can also mention that it's not the wi-fi that breaks the network, my Pi was the newest device for a long time and unplugging it was the solution.
 
If you read what I wrote previously ignore it, just realised new version is completely different.
Check that your DHCP is allowing enough connections, also update the router firmware if possible.
 
Last edited:
Vaughan said:
If you read what I wrote previously ignore it, just realised new version is completely different.
Check that your DHCP is allowing enough connections, also update the router firmware if possible.
Click to expand...

I am on newest firmware.. And internally everything works correctly(all the devices can ping and connect to each other) its just the internet that stops working.
 
DA-LION-619 said:
Are you assigning static IPs?
Click to expand...

Yes some of my devices have statically assigned ips. The nas and "download server" the rest are DHCP. And when my PI was connected I also assigned a static IP from the router side.
 
savagezaing said:
Yes some of my devices have statically assigned ips. The nas and "download server" the rest are DHCP. And when my PI was connected I also assigned a static IP from the router side.
Click to expand...

So just to confirm. When a new device enters the network, the internet goes down and your ADSL connection disconnects but LAN works fine?
 
DA-LION-619 said:
So just to confirm. When a new device enters the network, the internet goes down and your ADSL connection disconnects but LAN works fine?
Click to expand...

Yes (And the new device can just be a device that moved out of range for a couple of minutes)
 
DA-LION-619 said:
Maybe try a reset? Otherwise return it to TA and get an exchange.
Click to expand...

Ok rebooting does not help. I will try and contact TA and ask what the policy would be. Not sure what I was hoping for, maybe just a confirmation that other people aren't experiencing the same issue (confirming that my router is faulty)
 
savagezaing said:
Ok rebooting does not help. I will try and contact TA and ask what the policy would be. Not sure what I was hoping for, maybe just a confirmation that other people aren't experiencing the same issue (confirming that my router is faulty)
Click to expand...

Not reboot, reset back to factory default.
 
savagezaing said:
I recently bought the TD-W8970 from takealot. I was a little confused when it arrived because they seem to have changed the product from a 3 antenna(V1) to 2 antenna configuration (V3) and some other changes between versions. And I seemed to catch it in the crossover.

My problem is that I have a "Busy" house :
2 Cellphones
3 PCs/Laptops
TV, NAS, Wii, Chromecast and PI mediaserver

The cellphones and 2 laptops leave the network at various times during the day.

What happens is that my internet would work perfectly stable until a "new" device is turned on eg. I come home and switch on my laptop and connect to the wi-fi. At this stage the internet just stops working and the quickest way to "fix" it is to back-off with the newest device. Then the Router does its thing and reconnects after a minute or so. And the process repeats itself when I reconnect the device again.

Does anybody else have the same experience? Aka flaw in router or is it just my specific router is the problem.

I can also mention that it's not the wi-fi that breaks the network, my Pi was the newest device for a long time and unplugging it was the solution.
Click to expand...

Had that problem when I bought the router. I flashed TD-W8970_V3_141212 firmware instead of the latest one as the latest firmware gave me that problem.
 
I'm sure it's a conflict with the static IP's and the DHCP, don't use static IP's use IP reservation.
 
Rickster said:
I'm sure it's a conflict with the static IP's and the DHCP, don't use static IP's use IP reservation.
Click to expand...

I reserved the IP's on the router not forced on the devices. But I will try removing all reserved IP's and check to see it that makes a difference.
 
I think I had this issue, what wireless channel are you using or is it on auto.
 
vavyn said:
Had that problem when I bought the router. I flashed TD-W8970_V3_141212 firmware instead of the latest one as the latest firmware gave me that problem.
Click to expand...

I got my router just before the the new firmware was release, and it already had that problem... I will try to downgrade the firmware and check again
 
Rickster said:
I think I had this issue, what wireless channel are you using or is it on auto.
Click to expand...

The device that can be the culprit can be a PI connected to the lan port and as mentioned the internal network is unaffected, only the internet connection drops.
 
Same problem

I know this is 3 years later, but did you find a way to fix the problem?

I have the same problem 3 years later
 
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