Try and transfer your Telkom ADSL line

[smurrell]

Hello

I faxed Telkom on the 17/07/2003 to move my adsl line to
a new extension on the 29/08/2003. I got a phone call that
they had received my fax and were processing the query. I
have been phoning for the last week and a bit to find out
what is happening. However, the help line does not know
that either. Every person I have spoken to says that they
will phone me back but I presume they obviously lose my
number. If you are trying to transfer your line rather
give up now and just cancel your ADSL like I have done.
The service is shocking and I thought faxing a month and
a half before the time would give them enough time. I recommend
faxing a year before, maybe that will help.

 

[ASF]

So the majority of complaints pertain to the 3Gb cap? Yeah right Mr White....

 

[VQuest]

I might be moving in a few months and will have to transfer my adsl connection, so I thank you for the tip. Start the process as early as possible or you're likely to be without your connection after the move.


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United we stand!
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