Twitch Buffer Issues?

Bryn · Jun 20, 2017

Soul Assassin said:
Do you Twitch mostly on desktop?

Exclusively on desktop. Uninstalled the mobile app after seeing how many ads it pushes.

PBCool said:
There is no fee to change, just the nightmare dealing with openserve to cancel your current line and order a new one through us. They dont have a "migrate/move function" as yet.

What the hell. Does this ordeal involve downtime?

Soul Assassin · Jun 20, 2017

Bryn said:
Exclusively on desktop. Uninstalled the mobile app after seeing how many ads it pushes.

Download Streamlink and Streamlink Twitch GUI.

Once both are installed open Streamlink Twitch GUI - Settings - Enable advanced settings.

Now go to the third tab, it should be called Streamlink, set the stream type to rtmp and HLS segments to 10.

StoneCold · Jun 20, 2017

Interesting thread and read pertaining Twitch and Livestreamer using Streamlink Twitch GUI.

Set it up myself just now, and works much better than normal Twitch via the browser. Although I'm not on fibre any more, 1080p streams run brilliantly now on my 12mb ADSL connection

720p60 does give issues like you guys say, which is quite weird, but thanks for this. Definitely going to be using this from now on for streaming Twitch

Bryn · Jun 20, 2017

Soul Assassin said:
Download Streamlink and Streamlink Twitch GUI.

Once both are installed open Streamlink Twitch GUI - Settings - Enable advanced settings.

Now go to the third tab, it should be called Streamlink, set the stream type to rtmp and HLS segments to 10.

Wow it works perfectly! Thanks! Kinda sucks not having Twitch chat but the quality is awesome.

Pho3nix · Jun 20, 2017

On Cool Ideas 100/10
No buffering

Soul Assassin · Jun 20, 2017

Bryn said:
Wow it works perfectly! Thanks! Kinda sucks not having Twitch chat but the quality is awesome.

Download Chatty

Chatty is a Twitch chat client for everyone who wants to try something new and different from the webchat, but doesn't want the complexity of an IRC client or miss out on the Twitch specific features.

Bryn · Jun 20, 2017

Soul Assassin said:
Download Chatty

Chatty is a Twitch chat client for everyone who wants to try something new and different from the webchat, but doesn't want the complexity of an IRC client or miss out on the Twitch specific features.

Soul Assassin · Jun 20, 2017

Bryn said:

Just have it like this, just double click VLC to switch between having chat or full screen video or use your second monitor if you have one.

Soul Assassin · Jun 20, 2017

Bryn said:
Wow it works perfectly! Thanks! Kinda sucks not having Twitch chat but the quality is awesome.

Also how much difference a year makes:

Bryn said:
I had no issues with Twitch on Afrihost and I don't now with Crystal Web. Having a fast connection definitely helps.

Bryn · Jun 20, 2017

Soul Assassin said:
Also how much difference a year makes:

That was my previous address I think. Fibre isn't as good at my current address, despite both being Openserve. Probably the useless Nokia contractors.

Nicholas Marzio · Jun 21, 2017

Okay so currently the best I can watch without buffering is 360p and early today I could only watch 160p. I just set twitch to 480p and I watch the Buffer Size build up to 7sec and then once it reaches 0 again the buffering starts.

At 360p the buffer size is around 10-20sec but always maintains above 9sec so it doesn't buffer.

Paul, if we could try do the routing via the JHB network that would be great. I will PM you my details if a Tech would like to call me today/tomorrow.

Thanks

harties · Jun 21, 2017

Ocotel 100/25mb with Cool Ideas. I can't stream anything on twitch without buffering... and its been an issue for the past few weeks/months. Its extremely frustrating as I stream other sites just fine.

Nicholas Marzio · Jun 21, 2017

harties said:
Ocotel 100/25mb with Cool Ideas. I can't stream anything on twitch without buffering... and its been an issue for the past few weeks/months. Its extremely frustrating as I stream other sites just fine.

Seems like this issue started around a week ago. I will spend the day tomorrow with the techs working out what's up.

harties · Jun 24, 2017

Nicholas Marzio said:
Seems like this issue started around a week ago. I will spend the day tomorrow with the techs working out what's up.

Did you manage to get any feedback? Its still streaming painfully on myside.

Nicholas Marzio · Jun 24, 2017

harties said:
Did you manage to get any feedback? Its still streaming painfully on myside.

Currently working with them to resolve the issue.

It's sort of a Good news Bad news situation.

Good news support are being super helpful and quick to reply, bad news is that the issue seems to be a time based issue as this morning at 3am I was watching 2x 720p60 Source streams and playing GTA 5 online and everything was smooth as butter but now at 11:30 I can't watch a single 160p stream so I have a feeling it's either the Content Delivery server can't/won't push the data as it isn't even arriving at my router (MikroTik RB2011UiAS-RM) or somewhere along the line a upstream provider for Cool Ideas is running a QoS rule which is impacting the connection.

I had an issue in the past where I could access websites hosted on AWS but my friend on Cool Ideas down the road could and the issues was a upstream provider.

I will keep you all updated.

Code:

Traceroute has started…

traceroute: Warning: live.twitch.tv has multiple addresses; using 192.108.239.86
traceroute to live.twitch.tv (192.108.239.86), 64 hops max, 72 byte packets
 1  10.0.0.1 (10.0.0.1)  1.186 ms  1.163 ms  0.860 ms
 2  155.93.252.1 (155.93.252.1)  1.337 ms  1.460 ms  1.496 ms
 3  154.0.1.125 (154.0.1.125)  1.152 ms  1.212 ms  1.011 ms
 4  154.0.1.13 (154.0.1.13)  1.398 ms  1.637 ms  1.218 ms
 5  10.10.10.15 (10.10.10.15)  1.443 ms  1.468 ms  1.632 ms
 6  wc-grwf-br1-gi0-3-3203.enetworks.net (45.220.129.84)  1.643 ms  1.640 ms  1.464 ms
 7  41.60.242.1 (41.60.242.1)  1.961 ms  2.438 ms  2.182 ms
 8  teng0-3-0-5.luk-p1-tho.liquidtelecom.net (5.11.10.170)  141.947 ms  142.326 ms  142.009 ms
 9  bun-eth2.luk-p2-tho.liquidtelecom.net (5.11.10.115)  143.477 ms  142.079 ms  142.227 ms
10  teng0-0-0-0-luk-pe1-tcy.liquidtelecom.net (5.11.10.99)  142.262 ms  142.750 ms  141.937 ms
11  xg1-1.br01.fra01.justin.tv (80.81.194.181)  159.985 ms !X * *
12  * * *
13  * xg1-1.br01.fra01.justin.tv (80.81.194.181)  160.692 ms !X

Could you try do a tracert to live.twitch.tv?

mithrandi · Jun 24, 2017

live.twitch.tv has an absolute ton of IP addresses, so I used the specific one from your traceroute:

Code:

mithrandi@lorien ~> mtr --report-wide -T 192.108.239.86
Start: Sat Jun 24 18:34:12 2017
HOST: lorien                                   Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- elvandar.mithrandi.net                    0.0%    10    0.6   0.4   0.4   0.6   0.0
  2.|-- 154.0.4.1                                 0.0%    10    1.3   1.0   0.9   1.3   0.0
  3.|-- 154.0.2.125                               0.0%    10    1.2   1.1   0.9   1.7   0.0
  4.|-- 154.0.1.66                                0.0%    10    1.5   1.5   1.4   1.8   0.0
  5.|-- 154.0.1.142                              40.0%    10  1005. 168.9   1.5 1005. 409.9
  6.|-- 154.0.1.222                               0.0%    10  165.2 165.1 165.0 165.4   0.0
  7.|-- lhr01-br01.justin.tv                      0.0%    10  171.7 272.6 171.1 1183. 320.1
  8.|-- ???                                      100.0    10    0.0   0.0   0.0   0.0   0.0
  9.|-- 10.255.0.226                              0.0%    10  250.5 250.7 249.7 256.6   2.1
 10.|-- 10.18.12.2                                0.0%    10  288.3 286.3 248.1 294.6  13.7
 11.|-- 10.18.36.194                             10.0%    10  290.2 291.4 288.7 297.1   2.8
 12.|-- ???                                      100.0    10    0.0   0.0   0.0   0.0   0.0
 13.|-- ???                                      100.0    10    0.0   0.0   0.0   0.0   0.0
 14.|-- ???                                      100.0    10    0.0   0.0   0.0   0.0   0.0
 15.|-- ???                                      100.0    10    0.0   0.0   0.0   0.0   0.0
 16.|-- ingest-proxy-edge-a24d98.sfo01.justin.tv  0.0%    10  314.4 314.7 312.8 319.3   1.6

Note that the performance to the ingest proxies only really matters if you're trying to broadcast, not watching a stream. To the node I'm currently streaming from:

Code:

mithrandi@lorien ~> mtr --report-wide -T 52.223.194.242
Start: Sat Jun 24 18:38:29 2017
HOST: lorien                                Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- elvandar.mithrandi.net                 0.0%    10    0.4   0.4   0.3   0.4   0.0
  2.|-- 154.0.4.1                              0.0%    10    1.0   3.0   0.9  17.4   5.2
  3.|-- 154.0.2.125                            0.0%    10    0.9   1.0   0.9   1.2   0.0
  4.|-- 154.0.1.66                             0.0%    10    1.5   1.7   1.4   3.0   0.3
  5.|-- 154.0.1.142                           20.0%    10  3019. 378.9   1.5 3019. 1066.9
  6.|-- 154.0.1.222                            0.0%    10  167.7 175.3 167.6 241.7  23.3
  7.|-- lhr01-br01.justin.tv                   0.0%    10  174.3 174.3 173.7 177.0   0.9
  8.|-- 10.26.52.130                           0.0%    10  166.9 170.6 166.8 176.2   3.9
  9.|-- video-edge-c68144.lhr03.hls.ttvnw.net  0.0%    10  222.8 220.5 200.7 222.9   6.9

I'm actually getting a small bit of choppiness on a stream I'm watching now (but nothing major, maybe 3 or 4 streaming stalls / buffering for a few seconds in the space of an hour or so).

Nicholas Marzio · Jun 26, 2017

Hi Everyone

Just an update. So last night from around 10pm till 4am which was working super smooth, multiple streams on source settings with no buffer.

Anyone till try to watch anything last night? any issues?

PBCool · Jun 26, 2017

Nicholas Marzio said:
Hi Everyone

Just an update. So last night from around 10pm till 4am which was working super smooth, multiple streams on source settings with no buffer.

Anyone till try to watch anything last night? any issues?

We are also experimenting with using our London peer and Johannesburg national for a select few the Vumatel users, we did that switch this morning. So please monitor for me and let me know as well.

Nicholas Marzio · Jun 26, 2017

PBCool said:
We are also experimenting with using our London peer and Johannesburg national for a select few the Vumatel users, we did that switch this morning. So please monitor for me and let me know as well.

Will do, will report back via your clientzone portal.

Bedford · Jun 26, 2017

Hey guys,

Recently joined the fibre master race and this is still an issue for me... I have no issues watching previously recorded streams at 1080p, but am unable to watch live...

Twitch Buffer Issues?

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