Unable to create voice mailbox

[FlashSA]

I have been on Voda prepaid for the last 5 months or so. I need a voicemail box now but when I dial 121, it says I do not currently have a mailbox. The aunty says I must press 1 to create one. As soon as I hit 1 the call ends. Every. Damn. Time.

Any ideas?

 

[Ockie]

I have been on Voda prepaid for the last 5 months or so. I need a voicemail box now but when I dial 121, it says I do not currently have a mailbox. The aunty says I must press 1 to create one. As soon as I hit 1 the call ends. Every. Damn. Time.

Any ideas?

Nommer asseblief

 

[FlashSA]

Nommer asseblief

I have PM'ed. Thanks Ockie

 

[Ockie]

Mmmmm something is not lekker.



Going to log a fault

 

[FlashSA]

Mmmmm something is not lekker.

View attachment 329981

Going to log a fault

Eish! Shot man

 

[Ockie]

SR provided to Flash. Will keep a eye on it.

Flash...if not resolved by tomorrow please let me know.

 

[FlashSA]

SR provided to Flash. Will keep a eye on it.

Flash...if not resolved by tomorrow please let me know.

Received. Thanks again for the help

 

[Ockie]

Tsy biets ... I mos already logged it for you ... now I see there is another one logged from social media. Ek gaan jou 'n biets klap gee!

 

[FlashSA]

Tsy biets ... I mos already logged it for you ... now I see there is another one logged from social media. Ek gaan jou 'n biets klap gee!

Jammer chap. That was from my tweet to voda111 yesterday - they only called me after you logged. I have more faith in you truth be told....

What do we do?

 

[Ockie]

Jammer chap. That was from my tweet to voda111 yesterday - they only called me after you logged. I have more faith in you truth be told....

What do we do?

Just leave it as is. One of the calls will just be closed as a duplicate.

Just teasing you.

 

[FlashSA]

Just leave it as is. One of the calls will just be closed as a duplicate.

Just teasing you.

You're always a huge help - definitely don't want to get on your bad side!!

 

[Drifter]

Tsy biets ... I mos already logged it for you ... now I see there is another one logged from social media. Ek gaan jou 'n biets klap gee!

Djy so vroeg gesyp?

 

[Ockie]

Djy so vroeg gesyp?

SSSSSSHHHHHHHHHH!!!!!!!



/ducks under table for another sippy.

 

[Ockie]

Ok...the SR I logged for you have gone from "logged" to "pending" and was assigned to someone to have a look at. Hopefully will be sorted soon.

 

[FlashSA]

Ok...the SR I logged for you have gone from "logged" to "pending" and was assigned to someone to have a look at. Hopefully will be sorted soon.

Thanks for the update Ockie!

 

[Ockie]

S3-GJ***-C*** SMS - OUTBOUND 082*******: Dear Customer Please be advised that your voicemail box has been activated. Please dial 121 and complete the setup process. Kind regards, Vodacom Customer Care

Please test

 

[FlashSA]

Please test

Working 100% and finally getting missed call notification sms's

Thanks SO much for your assistance bud

 

[Ockie]

Working 100% and finally getting missed call notification sms's

Thanks SO much for your assistance bud

Cool beans. Glad it is sorted.

Resolved.