Uncapped suggestions

[Abe]

I have not been on for a few days and it seems to me from the posts that there are some performance issues with the uncapped accounts, especially during working hours, which is what I thought would happen. This is what I think the issue has always been. People will expect the uncapped accounts to behave as per normal while there are some who are hammering them day and night. The two can't go hand in hand, especially while Telkom rips us off with the DSLAM port fee. Ok, now on to my suggestions for some of the ISP's:

1) A combo account - This is an account that has a cap during the day and is uncapped at night. A bit like the Cybersmart one but with a bigger cap and better hours. No shaping/throttling at all. If you run out of working hours cap then you can still do after hours uncapped. It's easy to always give priority to the "Cap" accounts so even after hours, the rest of the users should not be effected. As long as they don't oversell the accounts.

2) Uncapped with usage throttling - At the start, there is no throttling. After that, a 10 day rolling window is used with no normal hours / after hours. With this account, there are 5 tiers of users (or any random number). Accounts a prioritised according to the tier they are on. There is no shaping on these accounts.

Tier 1 - Top priority
...
Tier 5 - Lowest priority

The amount of bandwidth you have used over the past 10 days determines your tier. Really heavy users will almost always sit on tier 5 so they will have the lowest priority and the low usage users will have the highest priority. Usage can be rated according to the time of the day. Really busy between 8am and 5pm and your usage has a weight of 1. 5pm to 8pm not so bust so the usage has a weight of 0.75. Etc. This system is fair to everyone.

 

[Shayd]

I like the tiering idea the lowest users get the best connection and the rapists the the high latency, low speed connections. As downloaders are rarely a profit center for the ISP's when they cancel the ISP isn't going to care.

"Client Shaping" I like it. I would probably have only 3 tiers though Platinum , Gold and Feces.

And if you aren't shaping by protocol it means the guys doing the occasional download will still be able to get it at full speed. OK somebody send this off to IS and MWeb and give Abe a cookie

 

[laurie]

I have not been on for a few days and it seems to me from the posts that there are some performance issues with the uncapped accounts, especially during working hours, which is what I thought would happen. This is what I think the issue has always been. People will expect the uncapped accounts to behave as per normal while there are some who are hammering them day and night. The two can't go hand in hand, especially while Telkom rips us off with the DSLAM port fee. Ok, now on to my suggestions for some of the ISP's:

1) A combo account - This is an account that has a cap during the day and is uncapped at night. A bit like the Cybersmart one but with a bigger cap and better hours. No shaping/throttling at all. If you run out of working hours cap then you can still do after hours uncapped. It's easy to always give priority to the "Cap" accounts so even after hours, the rest of the users should not be effected. As long as they don't oversell the accounts.



2) Uncapped with usage throttling - At the start, there is no throttling. After that, a 10 day rolling window is used with no normal hours / after hours. With this account, there are 5 tiers of users (or any random number). Accounts a prioritised according to the tier they are on. There is no shaping on these accounts.

Tier 1 - Top priority
...
Tier 5 - Lowest priority

The amount of bandwidth you have used over the past 10 days determines your tier. Really heavy users will almost always sit on tier 5 so they will have the lowest priority and the low usage users will have the highest priority. Usage can be rated according to the time of the day. Really busy between 8am and 5pm and your usage has a weight of 1. 5pm to 8pm not so bust so the usage has a weight of 0.75. Etc. This system is fair to everyone.

We have this already. Available on all line speeds at the moment
2Gig cap
unlimited on the weekends ( unlimited as defined, no shaping no throttling nothing)
3Gig giggy bank
384Kb circuit included
======
R199

There is a 10Gig option for R299

If you tell me what you would suggest as better nightrider hours, it is fairly easy to extend nightrider to accommodate

 

[Shayd]

He means an uncapped that has client priority instead of protocol priority. So depending on use in a 10 day rolling period you are placed in pool. Each pool is prioritized, lets say 1 then 2 then 3. If a request is sent to the network a priority will be given first to Tier 1 traffic and once that request is completed priority 2 then 3 is handled. The speed of a priority 1 user will "feel" unshaped whilst a priority 3 will be slow and laggy. The system will automatically adjust your pool on a daily basis calculated on your use relative to others over the last ten days.

To ensure traffic is sent through the network at "off peak" periods you can make it so that traffic generated between say 00:01am and 7:59am does not count towards your pooling limit. This keeps the "night rider" period productive" and should help spread the load on the network.

The problem with protocol prioritization is that even light users will notice a degradation on gaming, voip and even some websites. Client prioritization will make the network great for ALL user types not just bulk downloaders.

 

[ppedrick]

This is exactly the model that Vodacom use. I think they have 4 tiers though (can't remember from my meeting with them).
It's he standard Tier 1 prioritisation model around the world.

The others I don't know. I'm trying like hell to find out from IS. We'll find out soon I'm sure so will let you all know.

 

[Abe]

We have this already. Available on all line speeds at the moment
2Gig cap
unlimited on the weekends ( unlimited as defined, no shaping no throttling nothing)
3Gig giggy bank
384Kb circuit included
======
R199

There is a 10Gig option for R299

If you tell me what you would suggest as better nightrider hours, it is fairly easy to extend nightrider to accommodate

The problem is that your "uncapped" only happens on weekends and does not apply to > 384K lines.

 

[Abe]

The reason for the option 2 suggestion is that you want the moms and pops on uncapped as well to subsidise the high usage users. Give them fast internet and call it uncapped and they will subscribe. I see that Mweb are encouraging their existing customers to go across with adverts etc. These people are not going to be happy with the performance of the system based on where the come from. Add enough Moms and Pops to the mix and you will get a solution where everyone benefits.