The thing i was on there 1mbs home package and that is a 10:1 contention ratio and got 120kbs to 140kbs download speed that is to be expected on a 10:1 contention ratio and now Im on there business package(1:1 contention ratio) still a 1mbs connection but my download speed is still 120kbs to 140kbs
1mbps line is 1024 kilobits, and then devide by 8 to get bytes, give you 128
So in a perfect world with a 100% link you can achive 128 kilobytes per second. So if you get more, then they gave you a bigger link.
140 would give you 1120 which is 96 more than what the suppose to give you.
So between you and the SP you have 101% of the 1mb line, so they give excelent service.
Then the contention ratio is the amount of users, like yourself that they assign certain bandwidth to, so 1:1 mean they allocate 1024 from their backbone to internet just for you.
1:4 mean the allocate the 1024 to 4 users from their backbone, so if everyone in this group download at 100% you'll get 32kbps
But because the chance is slim for all 4 users to-do that, plus the fact that the SP gets a 80mbps link and share it, means you would proberly never get lower than 100 even when network is busy.
I would go back to 1:10 and save money, and only when you never get your full bandwidth, then upgrade the contention ratio