Unofficial tech quiz

[kronoSX]

Do as Ju99l3r says, but instead of re-installing windows, retrieve the person's/user account profile, that would be the My Documents, Desktop, Favourites, etc etc. Check program files. for any special programs that was used. backup those files too... Check C root drive for any apps like a Pastel DB, then run a good key finder, and retrieve Office (if any) and Windows keys, and any other programs that are being used..... backup the entire registry for later diagnostics. Do a final sweep with a good, ultra fast searching app, such as "everything".... (The best search app ever)

Then when you are confident the machine is backed up, do a format, G_D fearing or not, a true (as in a reinstall is not fresh) fresh start. that's the only way to ensure that the system is very likely to be clean of bugs, and the systems' original "freshness" will be back.

Ask the client for the discs, i.e Windows, Office, etc. - If The cannot provide it, then, and this is my disclaimer, use your own copy of Windows at own risk, with THEIR keys...

Copy the old profiles back... and there you go... a few minor changes, such as re applying the old background, and restoring the favourites.. and that would add the final touches to your reinstalled system.

Charge them something like R250 an hour, or a flat format fee or say R500.

whats the appz name and the makerLInk me please.Not to worry found the application thanks

 

[Stokstert]

A good technician would post the problem on MyBB forums so that others can give the solution to the problem.

 

[profpanda]

whats the appz name and the makerLInk me please

It's Everything

 

[kronoSX]

A good technician would post the problem on MyBB forums so that others can give the solution to the problem.

You my friend is today winnerThank you for playing.Now provide me with a quick answer...hurry there's not alot of time left

 

[LazyLion]

how about doing a system restore to at least get some functionality back, then do a virus scan .
if it works, you've saved a lot of time. if not, well format and start again

because you won't be able to remove all of the virus when the drive is in primary mode. When the operating system is in use some of the files will be locked and the virus will be active. When the drive is in secondary state (on another "clean" system), the operating system files will not be locked and the virus will be dormant.

 

[kronoSX]

because you won't be able to remove all of the virus when the drive is in primary mode. When the operating system is in use some of the files will be locked and the virus will be active. When the drive is in secondary state (on another "clean" system), the operating system files will not be locked and the virus will be dormant.

True system restore will only bring stuff back from the dead

 

[StellenboschStudent]

8-Go buy a mac damnit.

 

[LazyLion]

True system restore will only bring stuff back from the dead

Yes, like viruses that have been archived by the system

 

[kronoSX]

Yes, like viruses that have been archived by the system

rofl

 

[DarthCat]

Install win 7

 

[James]

I have had similar problems and tried many of your above solutions and it turned out that it was a registry glitch that was stopping explorer from starting. I would also try this, provided you have a backup of the registry. I would try sniffing around here before you do something drastic like kill the OS. Googled for you

 

[auriga1000]

because you won't be able to remove all of the virus when the drive is in primary mode. When the operating system is in use some of the files will be locked and the virus will be active. When the drive is in secondary state (on another "clean" system), the operating system files will not be locked and the virus will be dormant.

if you go back far enough , will the virus still be there

 

[kronoSX]

if you go back far enough , will the virus still be there

yes it will be waiting for you to make a stupid mistake