Unreliable & Intermittant

[zulu53]

MTN say that the sim card can only be tied to one cell tower (the closest to ones fixed address). Its called Fixed LTE for a reason. However this is not true. It is only linked to a cell tower for a current session (the one when you first fire up the sim card received through RAM and Afrihost. My experience: every-time you disconnect from that cell tower (for example when Eskom do their loadshedding and either your modem or the specific tower goes down) the modem sim card has a less than 50% chance of reconnecting. It seems that MTN (in their technical ignorance) are tying the assigned dynamic IP address to the sim card and when this is reassinged the connection fails and the MTN server bars the sim card. So, because MTN do not want Fixed LTE to compete with their own Mobile LTE (for which they can charge more) they came up with a kludge solution that shuts down the Fixed LTE sim at every interruption in connectivity (assuming this to be the customer trying to get one over on them). They (and Afrihost), of course blame Eskom for the power interuptions ignoring the fact that there are many other technical solutions that they themselves could implement that would not be impacted by power interuptions and would not impact the customer. While I blame Eskom for a lot of things I would never blame them for this clear technical incompetence on the MTN server side programming. MTN is becoming as incompetent (corrupt?) as Eskom. I am not sure how Afrihost believe that this service matches their previously high standards of service and why they continue to offer it. I have had their customer service blame Eskom too. As always in SA; things change:MTN is not what it was. Afrihost is not what it was. Eskom is not what it was. Welcome to the new 2020 South Africa. Vote with you feet. Leave Afrihost. Leave MTN.

 

[CheddarByte]

There are many posts regarding the same thing, you're not alone.