Unused Bandwidth Carry Over

[Jongi]

iBurst launch monthly ‘data carry over’ offering
By Cara Christian, MyADSL, 29 June 2006
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Wireless broadband provider iBurst is the first South African broadband operator to implement Additional Data Carry Over (ADCO).


This new policy will allow their customers to carry over the unused portions of their monthly data top-up bundles to the following month.

Currently subscribers with wireless broadband accounts are forced to use their allotted bandwidth or loose it.

ADCO is available immediately for iBurst subscribers meaning all unused additional data bought in June 2006 will be carried over until the end of July.

The monthly carry-over of data is something that broadband consumers have been requesting for a long time, and it is encouraging to see that their demands are starting to filter through to operators.

"We're listening to our customers to determine how to provide a better deal for them and South African broadband customers in general," said Thami Mtshali, CEO of iBurst.

This is good news for broadband consumers who have become accustomed to having their requests fall on deaf ears. Another notch in iBursts belt is the fact that this service is effective immediately.

The bad news is that ADCO does not apply to the data included as standard in iBurst packages, but rather to any additional data bundles purchased as data top ups.

iBurst sells additional data in bundles from 512 megabytes to 3 gigabytes costing between 11c and 27c per megabyte, depending on the bundle and volume purchased.

"That a company only 15 months old is the first to implement what should've been obvious to any broadband provider interested in providing a fair deal to customers speaks volumes," said Mr Mtshali.

Data can only be carried over to the month following that in which it was bought.

Over the last few months iBurst has implemented many policies which can be considered consumer centric and the result shows in their impressive growth of 122% to 20 000 subscribers.

The fixed wireless broadband provider recently reduced prices on modems and antennas. They also scrapped connection fees and implemented a free delivery policy.

http://www.mybroadband.co.za/nephp/?m=show&id=3362

 

[Raithlin]

Ok, so it's a start. Nice move, iBurst.

Now how about the standard bandwidth - don't we pay for that too?

 

[Trixanno]

I do think that this is a step in the right direction. I've been with iburst for +-4 months now and never bought additional data, I just think it's a waste of money. Maybe iburst' next step will be increasing our capps, seeing that our 'complaining' does not fall on deaf ears as said in the article.

 

[stepper]

The bad news is that ADCO does not apply to the data included as standard in iBurst packages, but rather to any additional data bundles purchased as data top ups.

Is it another way of calling us to buy extra BW! What a gimmick!

 

[colin]

iBurst's "cost-cutting"

So iBurst is cutting cost of joining and of buying more bandwidth.
Ho-hum these are moves to entice extra revenue.
I don't see any cost cuts for its existing subscribers - who stay within their bandwidth.
"If you want loyalty, get a dog"

 

[Ekhaatvensters]

And yet they cover it up to make it look like its all to the consumers benifit.
Its terrible but at least its pretty clever. They are working pretty smartly for themselves.

But they need to do some real price cutting.

 

[native]

Imagine you are on a hard cap package and you reach your cap on the 28th of the month.

You purchase more bandwidth only to use it for EFT and retriving your mail.

 

[Raithlin]

Imagine you are on a hard cap package and you reach your cap on the 28th of the month.

You purchase more bandwidth only to use it for EFT and retriving your mail.

As I said before - it's a start - and a good one, but real progress would be a total carry over. For the last 5 months I lost bandwidth I didn't use, or wasted bandwidth on stuff I downloaded for the heck of it. Now this month I'm capped - if there was a carry-over I wouldn't have been.

Makes ya think...

 

[Ekhaatvensters]

Well rathlin which package are you on, maby you should think of downgrading?

If your wasting money you would probably rather live on a lower cap and just use a bit of 64kb access at the end of the month.

I geuss thats their thinking? But of course it would be nice. I agree with Native, very usefull, but I already said that in the other thread so I just came in here only hinking about their marketing schemes and polished press releases.

But this can really help those peopel who suffer from death by cap... damn i wish I got that now, then i could get a free gig and carry it over to the next month!

 

[Raithlin]

I'm on G3, and I can't downgrade yet. Not that I would anyway - I like downloading - just haven't had the time...