Upgrade from R250 to 479

[RASIMIONE]

I used the app to try and upgrade since this morning and it keeps saying "could not process request". I send their Twitter account my details and even now I'm still waiting. How long does it take for Rain to switch packages?

 

[rain_mobile]

I used the app to try and upgrade since this morning and it keeps saying "could not process request". I send their Twitter account my details and even now I'm still waiting. How long does it take for Rain to switch packages?

Hi @RASIMIONE

Please provide me with your email via PM