Upgrading ADSL line options

[Supes]

Hey guys
Been trying to get through to Telkom and can't find any info on their site regarding upgrading my ADSL line.
Basically I got the line from Telkom and use WebAfrica as an ISP, what options do I have in terms of upgrading my 512k to a 4mb line?
Do I have to go through Telkom? If so any idea who to contact?
Or can WebAfrica do it for me? (or any other ISP for that matter)

Thanks in advance
Supes

 

[.Froot.]

If you pay for the ADSL line through Telkom (which I see you do), you have to go to Telkom and ask them to upgrade your line. This works the same way as getting a new line.
The easiest way to go is to go to a Telkom shop and do it there. Phoning them is never an option- they don't have to answer

 

[fz1]

...
Phoning them is never an option- they don't have to answer

lol. Your mileage may vary. Mine did I phoned at about 11am on a weekday, and by the time I got home from work at 6.30pm, I was able to resynch and find my line synching at 4Mbps (I upgraded from 384Kbps).

 

[.Froot.]

lol. Your mileage may vary. Mine did I phoned at about 11am on a weekday, and by the time I got home from work at 6.30pm, I was able to resynch and find my line synching at 4Mbps (I upgraded from 384Kbps).

That's not bad.... a friend of mine waited 4 months...

 

[hoegh]

my upgrade also took like 1 day(also 384 to 4mb)

 

[thesuspect]

Going into a shop is probably a good idea, otherwise call 10219 and order the upgrade.

 

[PsyWulf]

If you pay for the ADSL line through Telkom (which I see you do), you have to go to Telkom and ask them to upgrade your line. This works the same way as getting a new line.
The easiest way to go is to go to a Telkom shop and do it there. Phoning them is never an option- they don't have to answer

I phoned them at 16:30.Said I want an upgrade. They asked my phone number,my address.

Got home at 18:00. Line was upgraded and synched no problems