Hi all
I'm in urgent need of help,One of my clients in Capetown has been having constant ADSL line problems since the beginning of last year. We get about a week of working ADSL then 3 weeks of nothing. We first got told that its just the line not syncing then it must be our equipment then again line not syncing.
Ive replaced all of our equipment 2 times already and redone all the wiring from the Lines demarked point and with doing all of this it still is not working. at this point our client is very unhappy. A Telkom technician told me that there is a problem with the wiring from the box to the inside of the premises, I reported the fault and on Friday(9/01/2015) got a call from a technician saying they were going to repair this fault. since then i have not heard anything and this line is still down.
I urgently need help with this, If anyone can provide me with a reliable Telkom technician that i can get in contact with so i can arrange with him to get this fix.
I'm in urgent need of help,One of my clients in Capetown has been having constant ADSL line problems since the beginning of last year. We get about a week of working ADSL then 3 weeks of nothing. We first got told that its just the line not syncing then it must be our equipment then again line not syncing.
Ive replaced all of our equipment 2 times already and redone all the wiring from the Lines demarked point and with doing all of this it still is not working. at this point our client is very unhappy. A Telkom technician told me that there is a problem with the wiring from the box to the inside of the premises, I reported the fault and on Friday(9/01/2015) got a call from a technician saying they were going to repair this fault. since then i have not heard anything and this line is still down.
I urgently need help with this, If anyone can provide me with a reliable Telkom technician that i can get in contact with so i can arrange with him to get this fix.