Useless CoCT Ombudsman

chrisc

chrisc

Honorary Master
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After spending hours on the phone to CoCT reporting faults (blocked and flooded subway and leaking fire hydrant) and getting 4 different reference numbers. all of which I was told had been closed, I instituted a complaint with CoCT Ombudsman in October

The following week I received an email asking for POPI agreement, to which I agreed

Since then I have received the same email 3 times

Seems like a make-work occupation, this Ombusdman.

The flooded subway has been out of action for over 6 months. Bergies crap on the stairs and throw rubbish in the water
 
Yes. She said PRASA should clean the subway. I told her that the subway is not part of the train station and on the subway wall is a plaque which says "Information - 0860103089" which is the CoCT call centre

She said someone had told her that PRASA would see to it. That was in July. I spoke to her again in November and she said she was following it up
 
the ombud is in the civic center the last time I checked, best to pay them a visit and speak to the office manager
 
That's the DA cadre deployment working as intended.

City of Cape Town slammed for appointing former DA MP as new ombudsman

Cape Town - The DA-run City has come under fire for appointing a former DA member of Parliament as the City's new ombudsman, with opposition parties calling it cadre deployment. In announcing the appointment of Vusumzi Magwebu as the new ombudsman, the City said Magwebu would serve in the...
mybroadband.co.za mybroadband.co.za
 
chrisc said:
Yes. She said PRASA should clean the subway. I told her that the subway is not part of the train station and on the subway wall is a plaque which says "Information - 0860103089" which is the CoCT call centre

She said someone had told her that PRASA would see to it. That was in July. I spoke to her again in November and she said she was following it up
Click to expand...
Ah the usual PRASA excuse.
 
chrisc said:
Yes. She said PRASA should clean the subway. I told her that the subway is not part of the train station and on the subway wall is a plaque which says "Information - 0860103089" which is the CoCT call centre

She said someone had told her that PRASA would see to it. That was in July. I spoke to her again in November and she said she was following it up
Click to expand...
Is the Subway below the railway?

The land that the railway is built including the stations all belong to PRASA. (including the subways) The City has been fighting them for control. Thats why the Western Cape trains suddenly has been fixed so quickly.

Why do I know? I did some painting in one, and we had to get their permission to repaint one for schoolkids with grafitti etc. Such a process.
 
TheChamp said:
That's the DA cadre deployment working as intended.

City of Cape Town slammed for appointing former DA MP as new ombudsman

Cape Town - The DA-run City has come under fire for appointing a former DA member of Parliament as the City's new ombudsman, with opposition parties calling it cadre deployment. In announcing the appointment of Vusumzi Magwebu as the new ombudsman, the City said Magwebu would serve in the...
mybroadband.co.za mybroadband.co.za
Click to expand...
Shame, you feel a bit left out.
Don't worry... Ramaphosa has plans for you Champie... be patient
 
chrisc said:
After spending hours on the phone to CoCT reporting faults (blocked and flooded subway and leaking fire hydrant) and getting 4 different reference numbers. all of which I was told had been closed, I instituted a complaint with CoCT Ombudsman in October

The following week I received an email asking for POPI agreement, to which I agreed

Since then I have received the same email 3 times

Seems like a make-work occupation, this Ombusdman.

The flooded subway has been out of action for over 6 months. Bergies crap on the stairs and throw rubbish in the water
Click to expand...

CoCT do not have e-mail addresses for reporting such things? That way one doesn't waste a lot of airtime.

One can include a picture in an e-mail, and you know how many word pictures tell.
 
supersunbird said:
CoCT do not have e-mail addresses for reporting such things? That way one doesn't waste a lot of airtime.

One can include a picture in an e-mail, and you know how many word pictures tell.
Click to expand...

Yes, sent 3 emails with pictures. [email protected]

Since June, there have been several sessions with PRASA staff cleaning up the filth and debris in and around the station, cutting the long grass growing up the embankment and repairing the fences. I asked their supervisor if they could not attend to the subway, which was then under 1.8m water. He pointed out that there is a CoCT sump pump in the subway which has failed and it is CoCT's responsibility to fix it
 
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chrisc said:
Yes. She said PRASA should clean the subway. I told her that the subway is not part of the train station and on the subway wall is a plaque which says "Information - 0860103089" which is the CoCT call centre

She said someone had told her that PRASA would see to it. That was in July. I spoke to her again in November and she said she was following it up
Click to expand...
Yep, can't expect a councillor to do TOO much work. Political posturing is more their style.
 
TheChamp said:
That's the DA cadre deployment working as intended.

City of Cape Town slammed for appointing former DA MP as new ombudsman

Cape Town - The DA-run City has come under fire for appointing a former DA member of Parliament as the City's new ombudsman, with opposition parties calling it cadre deployment. In announcing the appointment of Vusumzi Magwebu as the new ombudsman, the City said Magwebu would serve in the...
mybroadband.co.za mybroadband.co.za
Click to expand...
Yeah. Meanwhile Joburg has too much water for everyone they don't know how to distribute it to people!
 
TheChamp said:
That's the DA cadre deployment working as intended.

City of Cape Town slammed for appointing former DA MP as new ombudsman

Cape Town - The DA-run City has come under fire for appointing a former DA member of Parliament as the City's new ombudsman, with opposition parties calling it cadre deployment. In announcing the appointment of Vusumzi Magwebu as the new ombudsman, the City said Magwebu would serve in the...
mybroadband.co.za mybroadband.co.za
Click to expand...
You aren't wrong!

It seems to me all political parties in South Africa just can't get it right when it comes to clean governance. I guess, that's why they call themselves politicians...always playing politics!
 
Mista_Mobsta said:
You aren't wrong!

It seems to me all political parties in South Africa just can't get it right when it comes to clean governance. I guess, that's why they call themselves politicians...always playing politics!
Click to expand...
Every single politician is scum. Some worse than others.
 
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