Video and Voice Problems

[Brent]

First let me admit I am no computer expert so please excuse me if I ask something that has been answered but I checked most of the posts and could not find any specific answers to my questions.

I am sure amongst Myadsl members there must be other Paltalk users that can possibly help me. For those that don't know, Paltalk is a site that provides at a very reasonble price video and audio conference facilties and the quality is good.

The problem I have is that on certain days and at certain times the connection is extremely bad. It has nothing to do with how many other users are using it as none of them are complaining. Also during such time my connection speed for browsing is fine. The problem is with my connection to Paltalk. Paltalk uses the following ports:

Incoming or 'listening' ports
TCP 2090 file transfer
UDP 2090 voice stream
TCP 2091 video listening port
UDP 2091 control stream
Outbound ports
TCP 5001-5020 text messaging
TCP 8100-8700 firewall / network mode group voice
UDP 8100-8700 group voice.

I am using Telkom HomeDSL 512 and my ISP is Mweb with a Telkom ADSL Pots Router(ethernet). By using the so-called "boosters" with the orginal 3gig bandwidth I am on 15gig per month and therefor I am not capped.

My questions are:
Will it make a differnce to switch to another ISP?
Will another package at Telkom (HomeDSL 1024 as example) or anywhere else make a differnce?
How does this "shaping" I have read about influence my spesific use and is there alternatives availble?

Please reply anyone with similar problems and or answers. Thanks!

 

[Nod]

Telkom uses port shaping, and the ports you're app is using does not fall into the "normal" ports, e.g. http, ftp, etc. So the ports you are using does not get priority. This will cause you app to funtion withour problems one day, and the next it will just barely connect. During the evening you should get better speeds.

 

[SuperAntMD]

My 2c, what you are paying Mweb currently for 15gig is insane, search the forums for some other ISPs (check the ads) and you'll see what I mean, so changing your ISP won't improve your problem but should prob be considered anywayas you'll you'll save alot of dosh.

More constructively, read this http://mybroadband.co.za/vb/showthread.php?t=27288&page=1 not sure if it will help with your specific problem but its DEFINITELY worth a shot, its helped with all the programs i use.

Hope this is of some value to you