I lost Virgin data last night, then I lost SMS capability ("Message sending failed! Please make sure that you have network coverage.") and now I've lost everything else. I get one bar signal in my house (even when I roam on the Vodacom network, where I used to get at least three) and my network coverage keeps disappearing completely. I cannot make calls, send an SMS or use data. In short, my Virgin Mobile SIM is completely useless to me right now.
I hate it, but I'm back on Vodacom for the time being, simply because Virgin stopped providing me with service. I guess the compliment I posted the other day was premature. If things do not improve within the week, I think I may just be back on Vodacom to stay. Such a pity. I really saw potential for Virgin.
For the record, my phone is definitely not the problem, because it works fine with any non-Virgin SIM card.
Virgin: your network does not exist in Parel Vallei, Somerset West. Please do something about it.