Vista Driver Installation Fail

Lydon

Expert Member
Joined
Apr 21, 2007
Messages
2,099
Reaction score
8
Location
Cape Town
Windows Update, being the genius it is, downloaded a driver update for the graphics card on my laptop (GeForce Go 6150). Unfortunately, the driver and laptop didn't agree well at all and as a result the laptop detects the graphics card as an "Unknown device" and my screen resolution is annoyingly low. Everything is huge.

When I try to update the driver via right-clicking and selecting the appropriate option in Device Manager, it identifies the graphics card and downloads the driver, proceeds to install it but then fails with the error "Access is denied." If I manually download the driver and attempt to update it I get exactly the same error.

I am on an administrator account and as I said I only experienced this problem when the automatic update failed. Any help would be appreciated, thanks.
 
I'm not sure if you've tried this, but in the device manager, right click on the "unknown device" and select uninstall. Restart your laptop, then when you install the downloaded driver, right click on the file and select "Run as Administrator".
Even if you have an administrator account, Vista will restrict access to certain parts of the OS.
 
Top
Sign up to the MyBroadband newsletter
X