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Question of the Day: What's the most interesting small town you've visited in South Africa?
Visual Voice Mail
- Thread starter noblebird
- Start date
I had VVM previously but a resync of my SIM card removed it somehow. Now it’s impossible to activate despite Vodacom saying they still offer the service.
VVM and Voicemail is very useful for me. 30-40% of my day is spent in meetings and as such I cannot take calls.
VVM was a great feature because the voicemails were right there in their own little tab in the phone app and all I needed to do was hit the play button. Now I have to dial 132 and follow prompts as well as be saddled with SMS notifications of new voicemails and missed calls.
No, I do not know anybody at Vodacom, I was just lucky enough to come across a lady named Pamela who knew what she was doing.
She activated it on her end because the 123 service is nonfunctional, a few seconds later I received the SMS that my mailbox had been upgraded to Visual Voicemail. An hour or so later when I checked the phone app it was active.
Maybe call again and ask them to activate the service called "Vodacom Visual Voicemail (VVM) Contract" on their end.
It is frustrating I know. Another consultant told me to activate it as if I were using an Android. When I told her that there is no app draw on iOS she told me go to settings and activate it from there. It was right there and then that I dropped the call. Another even told me to activate it via some app.
Good luck though.
Some people still use phones, as phones.