VM downtime - response from CellC

[Boodles]

After yesterdays VM downtime, i sent log file to the cellc dude that is helping me with prob. He replied this morning with this email.

I have done some investigation with regards to yesterday's problem and
found that the billing server for Pre Pay subscribers went down which
coincides with the times of your failure.

This is exactly what was happening in the past and data networks are
busy mapping out a solution in order for this not to reoccur.

Unfortunately, these major changes take time. So I will keep you posted
as things unfold.

So their you have it. We have an answer, not from virgin, but from cellc.
At least we know where we stand now.

 

[Skeptik]

How does a billing system affect DNS?

"Server not found", "Server not found", "Server not found", "Server not found", "Server not found", "Server not found", "Server not found", "Server not found",

...
THUMB SUCK AGAIN.

 

[DragonLogos]

maybe they are looking for bugs