I'm trying to help someone setup a 3G connection on a laptop (Running Windows 7 Home 32bit). He bought a G3570-z modem but no matter what I do I can't get the software to work (Vodafone Mobile Broadband).
The version they gave with the modem is 10.1 lite. I have also tried downloading 10.0 normal but that doesn't work either. It keeps saying SIM not recognized. I have phoned vodacom about 2 days ago but they haven't called or anything with a solution.
At times I have gotten the software to see the device and SIM, so I can check balances but the software itself won't let the modem connect to the internet, it just keeps saying connecting 3G: Vodacom.
The only time I can get it to connect to the internet is if I control + alt + del and end the vodacom program under processes and then connect through windows internet setup.
I would really like to get the software to work for him instead of making him use a dialup connection and have to take the SIM out of the modem, put in into a phone in order to check balance and recharge.
The version they gave with the modem is 10.1 lite. I have also tried downloading 10.0 normal but that doesn't work either. It keeps saying SIM not recognized. I have phoned vodacom about 2 days ago but they haven't called or anything with a solution.
At times I have gotten the software to see the device and SIM, so I can check balances but the software itself won't let the modem connect to the internet, it just keeps saying connecting 3G: Vodacom.
The only time I can get it to connect to the internet is if I control + alt + del and end the vodacom program under processes and then connect through windows internet setup.
I would really like to get the software to work for him instead of making him use a dialup connection and have to take the SIM out of the modem, put in into a phone in order to check balance and recharge.
, don't change Sim regularly you will face signal problem .