Vodacom app (ios) down

AfricanTech

Honorary Master
Joined
Mar 19, 2010
Messages
33,976
#1
So, 1st of the month, monthly ritual, log in to app to convert Airtime to data.......

Yep, monthly ritual intact



It's almost as if having everyone's data expire at the same time leads to vodacom recharge infrastructure not coping when everyone tries to reload AT THE SAME TIME!

Imagine if reloads were staggered over the month as people's data expired at different times of the month....

How a 1st Tier telecoms company can operate at such an amateurish level boggles my mind.
 
Last edited:

LOTR

Well-Known Member
Joined
Sep 5, 2013
Messages
356
#2
I share your comments
I tried this morning, managed to eventually access, tried the transfer and it failed. Tried again and requested transfer, and it failed again.
Gave up - will try later!
Next thing - SMS's come in. Bloody transfers went through - TWICE. Now I have excess data and reduced airtime.
Not a happy camper.
 

Ivanr

Expert Member
Joined
Apr 5, 2008
Messages
1,330
#4
So, 1st of the month, monthly ritual, log in to app to convert Airtime to data.......

Yep, monthly ritual intact



It's almost as if having everyone's data expire at the same time leads to vodacom recharge infrastructure not coping when everyone tries to reload AT THE SAME TIME!

Imagine if reloads were staggered over the month as people's data expired at different times of the month....

How a 1st Tier telecoms company can operate at such an amateurish level boggles my mind.
@AfricanTech - We suspect that main portal vvww.vodacom.co.za has some issues today, your Vodacom App piggybacks on their main portal anyway.
Probably all up and running tomorrow :giggle:
 

AfricanTech

Honorary Master
Joined
Mar 19, 2010
Messages
33,976
#5
@AfricanTech - We suspect that main portal vvww.vodacom.co.za has some issues today, your Vodacom App piggybacks on their main portal anyway.
Probably all up and running tomorrow :giggle:
:lmao:

I'll just do without data for today then.

Roll on April 2019 when I can vote with my wallet and exit.
 

AfricanTech

Honorary Master
Joined
Mar 19, 2010
Messages
33,976
#9
Hey ho! Another new month, another day of Vodacom systems not coping.

Recharge small SMS bundle via the app, fails (3 times) - 2 minutes later

IMG_1835.jpg

Sigh.....
 
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