Hi
Who can help me with Vodacom Direct. I have wasted several calls and the problem isn't resolved.
During calls to the number given for customer care, the phone was put down in my ear, 3 times. On contacting the RAM courier, Vodacom gave them the wrong address, wrong cellphone and home numbers for the package. It's a miracle they gave me the right "tracking" number.
Due to the wrong information, RAM send the modem back to Vodacom. Now I can't get answer when I will receive it.
I also upgraded an phone whom vodacom, which has given the right address but wrong cellphone number. So after calling RAM I gave them the right number to call me, and should be receiving it "tommorow".
Any help on how I can get information regarding the modem delivery? Call centre is or offline or after I give the order number the woman put's the phone down in my ear.
Regards
Who can help me with Vodacom Direct. I have wasted several calls and the problem isn't resolved.
During calls to the number given for customer care, the phone was put down in my ear, 3 times. On contacting the RAM courier, Vodacom gave them the wrong address, wrong cellphone and home numbers for the package. It's a miracle they gave me the right "tracking" number.
Due to the wrong information, RAM send the modem back to Vodacom. Now I can't get answer when I will receive it.
I also upgraded an phone whom vodacom, which has given the right address but wrong cellphone number. So after calling RAM I gave them the right number to call me, and should be receiving it "tommorow".
Any help on how I can get information regarding the modem delivery? Call centre is or offline or after I give the order number the woman put's the phone down in my ear.
Regards
